Tevin Wade
Henderson,NV
Summary
Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Store Manager
Dollar Tree
07.2025 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Asset Protection Team Leader
Walmart
06.2024 - 07.2025
- Built cross-functional relationships with business partners to reduce losses.
- Controlled reduction of loss inventory by protecting company assets.
- Achieved 29% security increase by implementing customer and associate safety protocols.
- Coordinated with legal team to draft contracts and legal documents.
- Wrote reports for internal and external crime, burglary, or theft.
- Reviewed tracking system information to uncover and successfully pursue over $Amount in overcharged claims.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Merchandise Operations Manager
Petco Animal Supplies Stores Inc.
07.2023 - 06.2024
- Created and maintained effective working relationships with vendors, customers, stakeholders, and other departments.
- Analyzed sales trends to forecast merchandise needs for upcoming seasons or events.
- Identified areas of improvement in operations processes to increase efficiency and profitability.
- Monitored stock levels to avoid overstocking or understocking products.
Store Manager
Ollies Bargain Outlet
09.2022 - 07.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints promptly.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Loss Prevention Specialist
Home Depot
04.2021 - 09.2022
- Monitored surveillance cameras to detect suspicious activity.
- Conducted investigations into thefts and other security breaches.
- Inspected merchandise for compliance with theft prevention policies.
- Developed and implemented loss prevention procedures to reduce inventory shrinkage.
- Maintained records of incidents, including employee violations and customer complaints.
Asset Protection Specialist
Walmart
06.2018 - 04.2021
- Performed store walk-throughs to ensure compliance with safety and security policies and procedures.
- I provided customer service assistance, including responding to customer inquiries, resolving customer complaints, and escalating issues as needed.
- Investigated shoplifting incidents by reviewing video footage, interviewing witnesses, and apprehending suspects when necessary.
Security Supervisor
Triton Security Inc
03.2011 - 05.2018
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Education
High School Diploma -
Life Skills Center of Canton
Canton, OH01-2010
Skills
- Stockroom Organization
- Performance Management
- Money Handling
- Customer Service
- Flexible Schedule
- Strategic Planning
- Verbal and written communication
- Time Management
- Team Leadership
- detail- oriented
- Promotion planning
- Merchandise planning
- Pricing strategy
- Sales analysis
- Seasonal product promotion
- Promotional planning
- Inventory management
- SOP enforcement
Education and Training
other
Timeline
Store Manager
Dollar Tree
07.2025 - Current
Asset Protection Team Leader
Walmart
06.2024 - 07.2025
Merchandise Operations Manager
Petco Animal Supplies Stores Inc.
07.2023 - 06.2024
Store Manager
Ollies Bargain Outlet
09.2022 - 07.2023
Loss Prevention Specialist
Home Depot
04.2021 - 09.2022
Asset Protection Specialist
Walmart
06.2018 - 04.2021
Security Supervisor
Triton Security Inc
03.2011 - 05.2018
High School Diploma -
Life Skills Center of Canton