T E V I S ( T R E Y ) N O L E S
Poplar Bluff
Summary
Experienced manager with more than 20 years in a management position. Excellent people and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audience.
Overview
17
17
years of professional experience
Work History
Overnight Stocking Coach
Walmart
08.2021 - Current
- Organized stock rooms, shelves, and staging areas
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for stocking
- Kept inventory rooms and warehouses clean and accessible to maximize productivity
- Observed all company safety policies and OSHA guidelines
- Obtained merchandise from bins or shelves
- Coached employees to develop and strengthen skills during guest interactions
- Hired, motivated, and assessed performance of staff to keep operations efficient and on-track
- Monitored and developed team member performance through supervision and training
- Scheduled employees to maintain adequate coverage for expected business needs and customer demand levels
- Directed work of multiple teams and assisted with meeting specific team project goals
- Oversaw day-to-day operations and special projects in fast-paced work environments
- Improved team member performance through motivation and training
- Managed employee performance through disciplining, coaching, and counseling
- Improved employee skills, increased team value, and cultivated leadership potential.
Stocking Coach
Walmart
10.2020 - 07.2021
- Supervised loading and unloading of supply trucks, checking quantities and condition against shipping documents to guarantee accuracy of deliveries
- Monitored stock room and retail floor for spills and other hazards to maintain safe, clean shopping environment
- Provided in-store guidance to help customers quickly navigate aisles and acquire items for purchase
- Kept the team safe and efficient by maintaining clean tools, equipment and work areas
- Prepared schedules and assigned work to effectively cover materials handling demands
- Examined incoming freight to determine most effective handling and loading method
- Kept assembly line operating in good condition by troubleshooting and resolving issues
- Checked team activities regularly to monitor performance and safety
- Reviewed completed work, assessing against work standards and project specifications
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Kept work area organized and clutter-free
- Monitored processes and recommended methods for improvement
- Followed established guidelines and procedures.
- Hiring, training, and leading salaried management
Auto Care Center Manager
Walmart
03.2019 - 10.2020
- Worked directly with customers to remedy car issues and complaints
- Completed performance evaluations for employees to highlight areas for improvement
- Managed inventory, scheduling, and equipment maintenance
- Maintained safe work environment in accordance with local, state, and federal regulations
- Ensured all necessary shop equipment was in proper and safe working condition
- Handled customer complaints tactfully, promptly, and with concern for customer
- Positioned and maintained service equipment according to guidelines
- Hired, motivated, mentored, and trained service team
- Recruited and selected technicians and general service teammates successfully according to store requirements
- Oversaw day-to-day operations of service center
- Increased employee job satisfaction with hands-on, motivational approaches.
Store Co-Manager
Walmart
11.2012 - 01.2018
- Delegated assignments to meet coverage needs and maintain store standards
- Set performance expectations for employees and implemented improvement plans to reach targets
- Implemented loss prevention strategies to reduce shrinkage and control theft
- Directed and maintained store merchandising standards to present organized and engaging in-store experience
- Analyzed store reports to evaluate performance, increase sales, and reduce controllable expenses
- Developed quality talent from within to retain engaged employees and remain competitive
- Formed partnerships with community businesses to raise brand awareness and increase referrals
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
- Resolved problems, provided open communication, and recommended discipline and terminations
- Set forward-thinking policies to meet business needs and boost team success
- Monitored and controlled department budget, grew revenue, and contained expenses, reviewing monthly profit and loss statements to identify areas in need of improvement
- Optimized business performance with consistent data tracking and analysis of ongoing operations
- Supported human resources initiatives by connecting with employees and proactively solving problems
- Coordinated and supervised activities of team members to consistently meet customers' needs
- Increased employee job satisfaction with hands-on, motivational approaches
- Monitored and adjusted staff schedules based on business requirements.
- Hiring, training, and leading salaried management
Store Co-Manager
Walmart
09.2009 - 11.2010
- Worked with the management team to implement the proper division of responsibilities
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Communicated clear expectations and goals to each associate
- Actively pursued personal learning and development opportunities.
Market Health and Wellness Director
Walmart
03.2009 - 08.2009
- Handled department budgets and recordkeeping, including managing employee payroll and keeping client files updated
- Assisted team members and managers with tasks to maintain productivity and meet project milestones
- Trained and developed new associates on POS system and key sales tactics to improve inventory levels and on-hand accuracy
- Implemented new ordering process and identified poor work habits to improve process effectiveness
- Generated repeat business through exceptional customer service
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Shared best practices for sales and customer service with other team members to help improve store efficiency.
- Hiring, training, and leading salaried management
Vision Center Manager
Walmart
03.2007 - 03.2009
- Managed lab personnel and coordinated workflow to meet production objectives
- Forecasted expected demands and created plans to accomplish objectives within set budgets
- Coordinated resources and schedules to meet targets and adhere to deadlines
- Established clear objectives and set policies to achieve targets with minimal waste and expenditures
- Tracked labor, sales, and inventory and managed operations to maximize returns.
Education
College Prep Studies -
Sikeston High School
General Studies -
Three Rivers Community College
Skills
- Natural Leader
- Results Oriented
- Quick Learner
- Excellent Customer Service Skills
- Merchandising
- Skilled Problem Solver
- Customer Oriented
- Strategic Thinker
- Certified Auto Technician
- Licensed Forklift Operator
Timeline
Overnight Stocking Coach
Walmart
08.2021 - Current
Stocking Coach
Walmart
10.2020 - 07.2021
Auto Care Center Manager
Walmart
03.2019 - 10.2020
Store Co-Manager
Walmart
11.2012 - 01.2018
Store Co-Manager
Walmart
09.2009 - 11.2010
Market Health and Wellness Director
Walmart
03.2009 - 08.2009
Vision Center Manager
Walmart
03.2007 - 03.2009
College Prep Studies -
Sikeston High School
General Studies -
Three Rivers Community College