I'm a goal driven, competent, committed and a hardworking individual who goes above and beyond to complete each task given. I consider myself a team player, one with whom anyone can work with for the success of any organization.
Overview
21
21
years of professional experience
Work History
Warehouse Packer
Trancy Logistics America
Lexington, KY
11.2021 - Current
Created shipping labels to complete daily order processing.
Packed, weighed and shipped items per customer specifications.
Organized items on racks, shelves and bins to maintain established order.
Reviewed orders to verify products met specifications.
Loaded merchandise into specific packages suited for product dimensions.
Labeled and shrink-wrapped pallets for shipment.
Used protective equipment such as moving pads and plastic wrap to prevent product damage.
Kept work areas neat, clean and free from debris.
Picked and packed order items.
Followed orders precisely for correct items, sizes and quantities.
Warehouse Packer
Adecco USA
Lexington, KY
07.2021 - 11.2021
Created shipping labels to complete daily order processing.
Packed, weighed and shipped items per customer specifications.
Organized items on racks, shelves and bins to maintain established order.
Reviewed orders to verify products met specifications.
Labeled and shrink-wrapped pallets for shipment.
Emergency Medical Technician
Western Regional Health Authority
Montego Bay, Jamaica
02.2011 - 07.2021
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Customer Service Representative
Sitel Call Center
Montego Bay, Jamaica
12.2001 - 02.2011
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
E.M.T Certification - Patient Care
University of Technology
Kingston Jamaica
12.2016
High School Diploma -
Anchovy High School
St. James Jamaica
07.1999
Skills
Weighing and Measurements
Packaging and Picking
Loading and Unloading
Error Reviews
Critical Thinking
Time Management
Performance Goals
Quality Assurance
Customer Satisfaction
Great Planning Skills
Timeline
Warehouse Packer
Trancy Logistics America
11.2021 - Current
Warehouse Packer
Adecco USA
07.2021 - 11.2021
Emergency Medical Technician
Western Regional Health Authority
02.2011 - 07.2021
Customer Service Representative
Sitel Call Center
12.2001 - 02.2011
E.M.T Certification - Patient Care
University of Technology
High School Diploma -
Anchovy High School
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