Teyla Washington
West Palm Beach,FL
Summary
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do. I'm very communicative, detail-oriented, and versatile. I like to think of myself as a team player. While I don't mind taking on solo projects, I prefer to work with others. I like to think that I'm persistent and persuasive. Working in sales, these traits have served me well. Outside of work, I enjoy taking part in lively debates where I can share my views with others.
Overview
2
2
years of professional experience
Work History
Hostess
Rosewater Rooftop by Akira Back
Delray Beach, USA
04.2023 - 10.2023
- Ensured tables and seating areas are clean and sanitized between guests.
- Assisted the bartender and servers by delivering drinks and relaying guest requests.
- Distributed and collected food and drink menus.
- Provided excellent customer service to ensure a pleasant experience to guests
- Interact effectively with customers,colleagues, and managers
- Managed reservation software and optimize workflow
- Maintained a clean and organized dining area.
- Demonstrated strong interpersonal skills when interacting with customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Nanny/Babysitter
Family Friends
Delray Beach, USA
09.2021 - 08.2023
- Assisted with homework, teaching manners, and encouraged intellectual development
- Engaged children in age-appropriate activities, both indoors and outdoors
- Drove children to and from school and activities
- Ensured the children’s safety and administering medicine
- Light housekeeping, laundry, tidying up the children's room, washing dishes, cleaning the floors
- Worked with parents to ensure the children's growth and social development was being achieved how they would like
- Cared for family pets
- Organized educational games and materials to encourage learning in a fun way.
Customer Service Associate
Elegant Beauty Supplies
Lake Worth, USA
05.2022 - 03.2023
- Demonstrated active listening skills when responding to customer questions and complaints.
- Developed relationships with key clients through regular contact and follow-up communication.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Suggested product solutions based on individual customer needs.
- Handled cash register operations accurately during peak times.
- Advised customers on products that suit their preferences and hair type and also other necessities in store
- Addressed customer complaints, determining the cause, and explaining solutions
- Following up with clients to get feedback and deepen relationships
- Promoted beauty products and using upselling techniques
- Greeting customers and ensuring they have a positive experience
- Worked overtime almost every week to help not only the customers but my management’s team
Education
High school diploma -
Academic High School
Boca Raton, FL05-2023
Skills
- Nannying
- Childcare
- Babysitting
- Customer service
- Communication skills
- Leadership
- Time management
- Meal Preparation
- Cooking
- Front Desk
- Food Preparation
- Upselling
- Host/Hostess
- Animal Care
- Cash Handling
- Customer Service
- Server Support
- Data Entry
- Call Management
- Product Knowledge
- Scheduling
- Member account management
Timeline
Hostess
Rosewater Rooftop by Akira Back
04.2023 - 10.2023
Customer Service Associate
Elegant Beauty Supplies
05.2022 - 03.2023
Nanny/Babysitter
Family Friends
09.2021 - 08.2023
High school diploma -
Academic High School