Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tffany Jones

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Summary

Versatile and results-oriented professional with extensive experience across correctional, healthcare, and logistics sectors, notably with the Louisiana Department of Corrections. Expert in non-violent intervention and team leadership, demonstrating a proven track record in enhancing operational efficiency and safety. Skilled in incident prevention and fostering a collaborative work environment, achieving significant improvements in workplace dynamics and security protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

GlenBurney Nursing Home
Natchez, MS
08.2024 - 01.2025
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Helped residents walk with or without self-help devices.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Took temperature readings orally or rectally as instructed by the RN or MD.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Correctional Officer

Louisiana Department Of Corrections
Angola, LA
03.2024 - 07.2024
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised inmates during day-to-day activities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Inspected cells and other areas for contraband and safety hazards.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

General Manager

Popeyes Chicken
Natchez, MS
03.2021 - 03.2024
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Created schedules and monitored payroll to remain within budget.
  • Delegated work to staff, setting priorities and goals.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Trained employees on duties, policies and procedures.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.

Loader and Unloader

Fed Ex Ground
Memphis, TN
05.2020 - 08.2020
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
  • Organized inventory by placing items in designated areas within the warehouse space.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Reported any maintenance issues related to equipment or facilities promptly to supervisors.
  • Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.

Fulfillment Associate

Amazon
Memphis, TN
02.2019 - 03.2020
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Accepted, processed and quickly filled orders.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Placed products on conveyors for final wrapping and shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

Education

High School Diploma -

Natchez High School
Natchez, MS
05-2010

Skills

  • Inmate monitoring
  • Belongings inspection
  • Work crew management
  • Non-violent intervention
  • First aid training
  • Mental health awareness
  • First aid and CPR certified
  • Physical fitness
  • Substance abuse
  • Inmate classification
  • Self-defense tactics
  • Inmate rights
  • Firearm operations trained
  • Trained in defensive tactics
  • Safety
  • Sales
  • Advertising and marketing
  • Branding
  • Staffing
  • Profit and loss
  • P&L management
  • Process improvements
  • Training and development
  • Effective leader
  • Safety assurance
  • Staff management
  • Labor cost controls
  • Time management
  • Leadership
  • Vital sign recording
  • Monitoring fluids
  • Care plan implementation
  • Bathing assistance
  • Dementia and Alzheimer's care
  • Basic life support
  • Assisting with personal grooming
  • Feeding assistance
  • Reliable team player
  • Safety precautions
  • Toileting assistance
  • Electronic charting
  • Loading and unloading
  • Safety training
  • Picking and packing
  • Assembly and production

Certification

  • Certified Nursing Assistant

Timeline

Certified Nursing Assistant

GlenBurney Nursing Home
08.2024 - 01.2025

Correctional Officer

Louisiana Department Of Corrections
03.2024 - 07.2024

General Manager

Popeyes Chicken
03.2021 - 03.2024

Loader and Unloader

Fed Ex Ground
05.2020 - 08.2020

Fulfillment Associate

Amazon
02.2019 - 03.2020

High School Diploma -

Natchez High School

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Tffany Jones