Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Thabani Ndhlukula

McKinney,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandiser

Footprint solutions
Shreveport, LA
10.2023 - Current
  • Generated reports detailing current stock levels, sales figures, markdown information.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.

Team Member

Under Armour
Allen, TX
06.2022 - 08.2022
  • Determined consumer needs to provide products and services appealing to larger market.
  • Assisted customers with product selection and ordering process.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Maintained positive working relationship with fellow staff and management.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Guest Service Associate

RaceTrac
Mckinney, TX
10.2021 - 01.2022
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Monitored security cameras around the premises to ensure safety of guests.
  • Greeted and assisted guests with variety of inquiries, promoting service standards.
  • Upheld company policies and procedures while ensuring compliance with safety regulations.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Developed strong relationships with repeat customers through positive interactions.

Team Lead

Wetzel's Pretzels
Allen, TX
05.2020 - 01.2021
  • Conducted thorough quality checks to verify conformance to specifications.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Delegated daily tasks to team members to optimize group productivity.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Trained new staff in relevant processes and procedures.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Melissa High School
Melissa, TX
05-2022

BBA - Business Analytics

University of North Texas
Denton, TX

Skills

  • Active Listener
  • Critical Thinker
  • Analytics
  • Flexible Schedule
  • Problem-Solving
  • Complex Problem-Solving
  • Microsoft Office Suite
  • Multitasking and Organization
  • Collaboration
  • Teamwork and Collaboration

Affiliations

  • Former Student-Athlete at Centenary College of Louisiana
  • Spend free time investing on Robinhood
  • Spend free time working out
  • Spend free time volunteering in clubs and in church

Accomplishments

  • Received awards in High school for basketball and academics
  • All-Academic District 2021, 6th man of the year 2021, 2nd-team All-District 2022, Defensive Player of the year 2022.

Certification

  • Microsoft Word and PowerPoint Certified

References

References available upon request.

Timeline

Merchandiser

Footprint solutions
10.2023 - Current

Team Member

Under Armour
06.2022 - 08.2022

Guest Service Associate

RaceTrac
10.2021 - 01.2022

Team Lead

Wetzel's Pretzels
05.2020 - 01.2021

High School Diploma -

Melissa High School

BBA - Business Analytics

University of North Texas

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Thabani Ndhlukula