Thabo Buthelezi
Durban,KZN
Summary
Results-driven Casino Technician with extensive experience at Carnival Corporation in troubleshooting and maintaining gaming equipment. Proficient in using power tools and performing under pressure, ensuring optimal equipment performance. Recognized for enhancing customer satisfaction through attention to detail and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Casino Technician
Carnival Corporation Casino Division
02.2023 - Current
- Ensured optimal performance of gaming equipment through routine maintenance and operations.
- Identified technical issues quickly through regular inspections of gaming devices.
- Enhanced customer satisfaction during gaming operations by implementing effective team procedures.
- Trained new technicians on equipment handling and maintenance safety protocols.
- Provided knowledgeable support to resolve technical issues, boosting customer satisfaction.
Gaming Technician
Suncoast Casino
09.2018 - 01.2023
- Fixing and replacing equipment on slot machines.
- Maintaining or servicing of slot machine .
- Repairing tables equipment such as ,chipping and shufffling machines.
- Moving around slots machines
Education
Diploma in Electrical Engineering -
Berea Technical College
Durban08-2017
High School Diploma -
Bhekathina High School
Eastcourt12-2015
Skills
- Meticulous attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Customer interaction
Certification
- National Senior Certificate
- Certificate of Achievement N5 (electrical ENG.)
- TCS AFRICA
Languages
English
Full Professional
Timeline
Casino Technician
Carnival Corporation Casino Division
02.2023 - Current
Gaming Technician
Suncoast Casino
09.2018 - 01.2023
Diploma in Electrical Engineering -
Berea Technical College
High School Diploma -
Bhekathina High School