Resolute Deputy Sheriff known for high productivity and efficiency in task completion. Skilled in crisis management, law enforcement procedures, and community policing. Excel at communication, problem-solving, and leadership, ensuring success in diverse situations.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Allen County Sheriff's Department
Iola, KS
01.2008 - Current
Conducted traffic stops, issued citations, and made arrests when necessary.
Interacted with citizens in a professional manner during routine patrols or while responding to calls for service.
Wrote detailed arrest and accident reports.
Responded to emergency calls for service involving domestic disputes or other potentially hazardous situations.
Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
CEO and President
Communications Center Specialists, Inc
Chehalis, WA
06.2024 - Current
Built and maintained talent pipeline, including recruitment, hiring, training, performance evaluation, and termination to ensure business growth and success,
Resolved conflicts between staff members by listening attentively and providing constructive feedback.
Developed policies, procedures, and conducted strategic planning to ensure short-term and long-term success of the organization.
Delivered speeches and attended industry conferences to promote the company image and engage with customers.
Coordinated work with staff members to ensure operational efficiency of the organization in meeting goals and customer expectations.
Promoted a customer-centric approach to drive satisfaction and loyalty.
Directed company-wide budgeting, financial planning, and analyzed financial statements and forecasts to improve programs, performance, and policies.
Manufactures Representative
Alster Communications
Chehalis, WA
01.2002 - 07.2023
Specialized in technical sales within public safety communications systems, emergency outdoor warning systems, and 9-1-1 call center design.
Obtained funding from public commissions and organizations for various projects and infrastructure developments for the advancement of public safety.
Assisted customers and manufactures in a selection process to choose the best solution to meet the customer's individual needs.
Accountable to 17 different public safety manufacturers and the revenue generation of those manufacturers within a specific territory.
Western Regional Sales Manager
IFR (Aeroflex/Viavi)
Wichita, KS
01.1997 - 12.2001
Developed long-term relationships with customers and manufacturer representatives through excellent customer service and superior products.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Customer Service Manager
Microtronics
Iola, Kansas
07.1995 - 01.1997
Managed a team of three technicians and developed a customer support plan for the success of the Microtronics product line.
Set clear expectations and helped employees pursue optimal paths for achieving each target.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Air Traffic Control Radar Technician
United State Air Force
Oklahoma CIty, OK
10.1989 - 07.1995
Diagnosed faults within complex electronic circuitry using advanced diagnostic tools, such as oscilloscopes and spectrum analyzers.
Supervised a shop of three technicians, and developed daily maintenance plans and work schedules for the operational success of the organization.
Conducted autonomous weather radar system operation and shop management during the Persian Gulf War.
Education
Bachelor of Arts - Management And Human Relations
Mid-America Nazarene University
Olathe, KS
05-1997
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Community College of The Air Force
Montgomery, AL
01-2012
Skills
Relationship building and management
De-escalation techniques
Patrol operations
Inspirational leadership
Operational excellence
Innovation management
Budgeting and cost control
Effective communication
Business strategy
Teamwork and collaboration
Employee motivation and performance
Adaptable and flexible
Project management
Leadership and people development
Relationship and team building
Conflict resolution
Certification
Certified Law Enforcement Professional- University of Kansas
Certified Professional Manufactures Representative- Arizona State University
Accomplishments
Air Force Achievement Medal
References
References available upon request.
Timeline
CEO and President
Communications Center Specialists, Inc
06.2024 - Current
Deputy Sheriff
Allen County Sheriff's Department
01.2008 - Current
Manufactures Representative
Alster Communications
01.2002 - 07.2023
Western Regional Sales Manager
IFR (Aeroflex/Viavi)
01.1997 - 12.2001
Customer Service Manager
Microtronics
07.1995 - 01.1997
Air Traffic Control Radar Technician
United State Air Force
10.1989 - 07.1995
Certified Law Enforcement Professional- University of Kansas
Certified Professional Manufactures Representative- Arizona State University
Bachelor of Arts - Management And Human Relations
Mid-America Nazarene University
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Community College of The Air Force
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