Summary
Overview
Work History
Education
Skills
Timeline
Intern

Thaddeus Edwards

Thorndale,TX

Summary

Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer.

Overview

10
10
years of professional experience

Work History

Field Tech V

Charter Spectrum
Austin, TX
05.2019 - Current
  • Met and exceeded customer demands through responsive and accurate on-site maintenance.
  • Drove company vehicles to and from customer locations to perform field maintenance.
  • Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
  • Serviced and repaired designated equipment to meet company standards and specifications.
  • Applied company safety policies consistently when performing daily tasks.
  • Completed scheduled appointments on time to drive quality service.

Technician

Gifford TV & Electronics
Stephenville, TX
10.2018 - 05.2019
  • Repaired equipment to support continual service.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
  • Promoted additional services and products to increase sales.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Used tools, equipment and vehicles to avoid injuries and mishaps.

Field Technician

MasTec
Fort Worth, TX
11.2017 - 10.2018
  • Trained customers on equipment use, setup procedures and troubleshooting strategies.
  • Measured signal strength at utility poles.
  • Scanned customers' cable systems electronically to pinpoint potential problems.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
  • Set up service for customers by installing, connecting, testing or adjusting equipment.

Fabricator

PAL-CON
Stephenville, TX
03.2017 - 11.2017
  • Designed and utilized templates to measure and efficiently shape products.
  • Used hand tools to position, align and secure product components.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Gathered required parts for product assembly and ordered new materials to prevent shortages.
  • Marked cutting lines and measurements on materials.
  • Fitted and aligned parts to fit properly on products.

Operator/Maintenance Technician

Saint-Gobain Abrasives
Stephenville, TX
07.2014 - 03.2017
  • Measured and graded batches of raw materials to feed into production machinery.
  • Inspected finished products to verify conformity to quality standards.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Checked control panel and gauges during equipment operation.
  • Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Scheduled preventive maintenance programs to keep equipment in good working condition.
  • Operated hand and power tools to complete repairs.

Education

High School Diploma -

Hico High School
Hico, TX
05-2012

Skills

  • Educating customers
  • Configuring devices
  • Router Installation and Optimization
  • Records Management
  • Safety awareness
  • Trench digging
  • Equipment Installation
  • Writing reports
  • System Repair
  • Instructing customers

Timeline

Field Tech V

Charter Spectrum
05.2019 - Current

Technician

Gifford TV & Electronics
10.2018 - 05.2019

Field Technician

MasTec
11.2017 - 10.2018

Fabricator

PAL-CON
03.2017 - 11.2017

Operator/Maintenance Technician

Saint-Gobain Abrasives
07.2014 - 03.2017

High School Diploma -

Hico High School

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Thaddeus Edwards