Thaddeus McCollum
Chicago,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and foster long-term loyalty. My limits don't stop at restaurants. As I have a passion for animals as well, I've been around a variety of majestic animals in my life and learned many things, including but not limited to dietary needs, relationship development, and behavior. But there is still much for me to learn.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Taste Of Jerusalem Cafe
Plainfield, IL
06.2020 - 06.2024
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Volunteer
Sheddaquarium
Chicago, IL
02.2019 - 07.2022
- Assisted staff in the daily operations of the organization.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
- Offered support and assistance to community members.
- Organized and maintained records of volunteer hours and donations.
- Assisted with fundraising efforts, including event planning and donor outreach.
- Engaged with diverse marine species
- Maintained optimal nutrition schedules for fish
- Developed and implemented fundraising approaches to raise money for cause.
- Helped with prep, set up, and breakdown of community and public events.
Volunteer
The Jordan Zoo
Amman
10.2017 - 04.2019
- Provided assistance to staff in the daily operations of the organization.
- Ensured various species received proper feeding
- Guided visitors effectively
- Provide translation services in English and occasionally French to visitors
- Compiled reports on volunteer activities and accomplishments.
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Developed educational materials related to topics like diversity, inclusion, and sustainability.
Education
Economics
DePaul University
Chicago, IL07-2027
Biology
DePaul University
Chicago, IL07-2027
Skills
- Comprehensive Menu Knowledge
- Dining Table Arrangement
- Food Service Marketing
- Accurate Order Capture
- Hygiene Compliance Standards
- Health and Hygiene Awareness
- Hospitality and accommodation
- Accurate Cash Management
- Serene Attitude
- Customer Service Excellence
- Resilient Team Player
- High-Pressure Environment Adaptability
- Efficient Learner
- Flexible Thought Process
- Heavy Load Handling
Languages
English
Full Professional
Arabic
Professional
French
Limited
Affiliations
- I'm in love with animals and food, but staying busy/working hard is an addiction of mine
Accomplishments
- I am an honors student who graduated from high school with a 3.8 GPA and a hard worker at Depaul University.
- Former president of an educational fraternity
- On two occasions, I had partial leadership for a turkey drive for the less fortunate.
- Aided a student organization in gaining donations for cancer research.
References
References available upon request.
Timeline
Restaurant Waiter
Taste Of Jerusalem Cafe
06.2020 - 06.2024
Volunteer
Sheddaquarium
02.2019 - 07.2022
Volunteer
The Jordan Zoo
10.2017 - 04.2019
Economics
DePaul University
Biology
DePaul University
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