Thaddeus Mercier
Southington,CT
Summary
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
2
2
years of professional experience
Work History
Phone Sales Associate
Verizon
11.2022 - Current
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
- Provided information about available products and services, membership details, and purchase advantages.
Ride Operator
Palace Entertainment
09.2022 - 10.2022
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Lifeguard
Palace Entertainment
05.2021 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Footwear Associate
Dick Sporting Goods
12.2021 - 04.2022
- Helped customers select shoes to fit specific needs.
- Maintained security by observing customer behaviors and minimizing number of pairs on floor.
- Constructed displays of footwear for specific brands or seasonal purposes.
- Used proper sizing and fit guidelines to provide best experience for customers.
Education
Associate of Applied Science - Business Management
Naugatuck Valley Community College
Waterbury, CT06.2024
High School Diploma -
Southington High School
Southington, CT06.2022
Skills
- Business Development
- Script Reading
- Customer Satisfaction
- Sales Solicitation
- Customer Service
Timeline
Phone Sales Associate
Verizon
11.2022 - Current
Ride Operator
Palace Entertainment
09.2022 - 10.2022
Footwear Associate
Dick Sporting Goods
12.2021 - 04.2022
Lifeguard
Palace Entertainment
05.2021 - 09.2022
Associate of Applied Science - Business Management
Naugatuck Valley Community College
High School Diploma -
Southington High School
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