Summary
Overview
Work History
Education
Skills
Timeline
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Thaddeus Wilson

Euclid,OH

Summary

Dynamic and dependable professional with a proven track record at Amazon, excelling in internal audits and enhancing operational efficiency. Skilled in problem-solving and customer service, I effectively manage tasks while fostering a collaborative and team-oriented approach. Committed to upholding high standards, I utilize my strong communication skills to foster relationships and ensure customer satisfaction.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Krispy Kreme
11.2024 - 03.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

PCNA

Cleveland Clinic
07.2024 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

DSP

Welcome House, Inc.
11.2023 - 04.2024
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Dietary Aide

Morrison Healthcare Food Services
06.2022 - 08.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Assistant Manager

Auntie Anne's Pretzels
12.2020 - 03.2022
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Audit Lead

Amazon
11.2019 - 10.2020
  • Played a key role in strengthening internal controls by conducting regular reviews of policies and procedures.
  • Managed multiple simultaneous audits, prioritizing tasks effectively to meet deadlines without compromising quality.
  • Developed customized audit programs, addressing specific business needs and objectives.
  • Assisted in the successful completion of external audits through timely provision of required information and documentation.

Assistant Manager

Dollar Tree
07.2018 - 10.2019
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Assistant Manager

Something New Catering Service
11.2016 - 07.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Gender Studies

Euclid High School
Euclid, OH
05-2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Problem-solving
  • Punctual and reliable
  • Dependable and reliable
  • Heavy lifting

Timeline

Delivery Driver

Krispy Kreme
11.2024 - 03.2025

PCNA

Cleveland Clinic
07.2024 - 10.2024

DSP

Welcome House, Inc.
11.2023 - 04.2024

Dietary Aide

Morrison Healthcare Food Services
06.2022 - 08.2023

Assistant Manager

Auntie Anne's Pretzels
12.2020 - 03.2022

Audit Lead

Amazon
11.2019 - 10.2020

Assistant Manager

Dollar Tree
07.2018 - 10.2019

Assistant Manager

Something New Catering Service
11.2016 - 07.2018

Gender Studies

Euclid High School

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