THADDISHA TESHOMER JAMES
Crest Hill,US
Summary
Dynamic professional with a proven track record in mentoring and performance evaluation, showcasing a unique blend of critical thinking and teamwork skills. Achievements include significant improvements in process accuracy and associate in fast-paced operational environments. Expertise in enhancing workflow efficiency. Eager to transition into a new role that leverages technical knowledge and coaching abilities to drive organizational success.
Overview
2
2
years of professional experience
Work History
Process Assistant
Amazon
Elwood, IL
09.2024 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Learning Ambassador
Amazon
Elwood, IL
02.2024 - 09.2024
- Enforced effective strategies to support student learning processes and outcomes.
- Monitored new hires behavior during class sessions and practical training and provided constructive feedback when needed.
- Maintained proper documentation of associates progress and evaluations.
- Clarified concepts and ideas taught in class to help trainees gain better understanding of material.
- Kept areas neat while working and return items to correct location following its use.
ICQA Associate / Problem Solver
Amazon
Elwood, IL
01.2024 - 09.2024
- Trained associates in proper auditing processes and procedures.
- Collaborated closely with other departments to ensure timely delivery of products and efficient resolution of issues.
- Provided support in cycle counting activities and performed daily audits of products to maintain accuracy.
- Utilized problem-solving techniques to resolve issues quickly and efficiently.
- Trained associates in proper cycle counting procedures and use of barcode scanning equipment.
General Warehouse Associate
Amazon
Elwood, IL
11.2023 - 09.2024
- Loaded and unloaded delivery vehicles using appropriate material handling equipment such as cages, conveyor belts and forklifts.
- Reported any damages or discrepancies to supervisors immediately upon discovery.
- Operated powered industrial equipment such as reach truck or order picker in a safe manner while following all safety regulations.
- Fully trained in inbound and outbound dock procedures.
- Cross-trained in Inbound, Outbound, ICQA, and Universal Item Sorter (UIS).
- Skilled in operating the Order Picker, Tugger and Center-rider.
Education
Bachelor of Science (B.S.) - Biology
Grambling State University
Grambling, LA05.2023
High School Diploma -
Academic Solutions Academy
Tamarac, FL06.2019
Skills
- Training facilitation
- Project Management
- Problem-Solving
- Effective Communication
- Digital Literacy
- Teamwork Abilities
- Time Management
- Multitasking
- Public Speaking
- Quantitative skills
- Adaptive Learning
- Problem Identification
- Logical reasoning
- Conflict Resolution
- Decision Making
- Attention to Detail
- Critical Thinking
- Workflow management
- Excel spreadsheets
Timeline
Process Assistant
Amazon
09.2024 - Current
Learning Ambassador
Amazon
02.2024 - 09.2024
ICQA Associate / Problem Solver
Amazon
01.2024 - 09.2024
General Warehouse Associate
Amazon
11.2023 - 09.2024
Bachelor of Science (B.S.) - Biology
Grambling State University
High School Diploma -
Academic Solutions Academy