Summary
Work History
Education
Skills
Timeline
Generic

Thadedra Hoyte

Davenport,FL

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Work History

Customer Service Representative

foundever
Lucasville, KY
02.2024 - 04.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

High School Diploma -

Penn Foster
Scottsdale, AZ
06-2024

Skills

  • Product Knowledge
  • Complaint resolution
  • Call Management
  • Inbound and Outbound Calling
  • Problem-solving abilities
  • Customer Relations
  • Microsoft PowerPoint

Timeline

Customer Service Representative

foundever
02.2024 - 04.2024

High School Diploma -

Penn Foster
Thadedra Hoyte