Thai Nguyen
Arlington,Tx
Summary
Reliable Data Center Technician known for high productivity and efficient task completion. Possess specialized skills in server maintenance, network configuration, and disaster recovery planning. Skilled in maintaining, troubleshooting, and supporting various network systems. Experience includes managing network security, installing software updates, and optimizing system performance. Strengths include strong problem-solving skills, ability to work effectively under pressure, and excellent communication abilities. Contributed to improved network efficiency and reduced downtime in previous roles.
Overview
7
7
years of professional experience
Work History
Datacenter Technician
Salute
Red Oak
01.2024 - Current
- Conduct dat-to-day operations for the Data Center
- Access, install, remove and test copper/fiber optic cables to and from Data Center Whitespace
- Update cable management systems and execute tasks for each project
- Became temporary Team Lead within 3 weeks from start date for 3 months
- Rack Deployment/Installation/ Cabling/ Labeling
- Manage vendor resources / Coordinate delivery and shipping
Manager/Technician
Sushi Axiom
Fort Worth, TX
01.2018 - 01.2024
- Deliver support to POS technician in installing hardware / software to achieve organizational objectives
- Maintain restaurant quality by monitoring reviews and sharing customer feedback with management
- Leveraged technical acumen in designing and implementing Aldelo POS, and later on ensuring seamless workflow through continuous maintenance and troubleshooting
- Managed project of installing security cameras for management to monitor restaurant activities
- Integrated operations through installation of computers and providing internet accessibility.
Network Support Engineer
META
Denver, CO
01.2022 - 01.2022
- Managed client production systems including analyzing and isolating system issues
- Partnered with Users and cross-functional IT departments to coordinate project deliverables
- Gained in-depth knowledge with experience in troubleshooting and technical solutions
- Responsible for tickets and dispatch technician for service
- Reduced downtime events.
Education
Bachelor of Applied Arts & Sciences -
University of North Texas
Denton, TXAssociates in Information Technology Network Support -
Tarrant County College
Fort Worth, TXSkills
- Linux/Unix
- Project Management
- Team-Oriented
- IP Administration
- Database Management
- Process Improvement
- Troubleshooting & Debugging
- System Support/ Administration/ User Support
- DNS Setup
- Python/ C/ C/ C#
- JAVA/ Cisco
- Design & Upgrade
- IT support
- Hardware diagnostics
- Server Management
- Operating systems
Timeline
Datacenter Technician
Salute
01.2024 - Current
Network Support Engineer
META
01.2022 - 01.2022
Manager/Technician
Sushi Axiom
01.2018 - 01.2024
Bachelor of Applied Arts & Sciences -
University of North Texas
Associates in Information Technology Network Support -
Tarrant County College
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