Thailah Lovens
Lauderdale Lakes,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Armed Security Officer Rover
Platinum Security Group
08.2024 - Current
- Checked personnel ID badges and issued temporary credentials to visitors.
- Managed access control systems, ensuring only authorized individuals gained entry to restricted areas.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
Front desk
GardaWorld Security
02.2024 - Current
- Great all residents and guests as they arrive
- Collects detailed information from applicants and visitors
- Checking clients in and out
- Performing additional clerical duties as needed
- Handle all front desk coordination with customers both internal and external
- Receive and sort mail and deliveries
- Schedule and maintain appointments
- Organize conferences and meetings as needed
- Ensure cleanliness of the reception area
- Maintain Visitor Log and visitor badges
- Make reservations
- Answer, screen and forward incoming phone call
Security officers dispatch
Allied Universal security
03.2024 - 05.2024
- Received and dispatched calls for emergency services
- Monitored radio frequencies to ensure communication between personnel in the field and dispatch office
- Maintained logs of all incoming calls and assigned tasks
- Ensured compliance with safety regulations and company policies
- Monitored CCTV surveillance systems and responded to alarms
- Utilizes software to write reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Used radio, phone or computer to direct crews and other field units to appropriate sites
Security rover
Security providers of Florida
05.2023 - 08.2023
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
Education
High School Diploma -
Fort Lauderdale High School
1600 NE Fourth Ave Fort Lauderdale06.2019
Skills
- Customer service
- Security systems
- Telephone etiquette
- CCTV monitoring
- Incident report
- Patrolling
- Computer Skills
- Security camera monitoring
- Firearms handling
- Patrol buildings
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Armed Security Officer Rover
Platinum Security Group
08.2024 - Current
Security officers dispatch
Allied Universal security
03.2024 - 05.2024
Front desk
GardaWorld Security
02.2024 - Current
Security rover
Security providers of Florida
05.2023 - 08.2023
High School Diploma -
Fort Lauderdale High School
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