Thaily Diez
Miami,,FL
Summary
To acquire a competitive and exciting profession that will allow me to use the abilities and skills I've developed through my work experiences. Experience in caring for the elderly and using computers to maintain member records and process billings. *Strong organizational and communication skills. *Experience billing for transportation and daycare services through Medicaid.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant
Jessie Trice Community Health Systems
Miami, FL
07.2024 - Current
- Assist with clinical procedures such as placing and finishing dental restorations, taking impressions, and applying sealants and fluoride treatments.
- Take and process radiographs (X-rays) to help the dentist diagnose dental issues and plan treatment.
- Prepare and sterilize dental instruments and equipment, ensuring a sterile environment for all procedures.
- Provide patient education and support, explaining treatment options, post-operative care, and general oral hygiene practices.
Home Health Aide
All Care Solutions, LLC
Miami, FL
04.2022 - Current
- Aided patients with a range of daily living tasks, such as using the restroom, bathing, dressing, preparing meals, eating, drinking, and moving around
- Upheld nurse advice or orders regarding the patient care plan
- Conducted routine housekeeping tasks such laundry, sweeping and mopping the floors, dishwashing, and sanitizing patient medical equipment
- Maintained a positive, healthy, clean, and secure environment for patients at home
Adult Day Care Office Assistant
Coconut Grove Adult Day Care
Miami, FL
11.2021 - 12.2022
- Maintained accurate records of transportation and daycare program billings of members through Medicaid
- Used clear communication and professionalism to develop constructive relationships with client families
- Cleaned and disinfected rooms and furnishings to ensure a safe and orderly environment
- Assisted members with technical issues such as programming trips, ordering medications, applying for government-assisted programs, and paying bills
- Responded to approximately 10 calls per day with extensive knowledge about daycare services and elderly care
- Kept accurate records and professional communication with members’ doctor’s offices
Cashier
Publix
Miami, FL
06.2021 - 09.2021
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Checked identification for proof-of-age for alcohol and tobacco sales
Welcome Center Representative
Splitsville Co LTD.
Miami, Florida
02.2020 - 03.2020
- Welcomed all customers with friendly greeting, gathered nature of visit and directed to specific offices
- Took reservations and to-go orders, answered customer questions and informed of accurate wait times
- Recorded available tables after seating each party using specialized seating software
- Supported servers, food runners and bussers with keeping dining area ready for every guest
Cashier
Winn Dixie Supermarket
Miami, Florida
10.2019 - 02.2020
- Responsible for operating cash register, receiving and processing payments, and customer-related concerns
- Verified over $2,000 of cash and credit payments daily
- Quickly and accurately counted drawers at start and end of each shift
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
- Removed trash, swept and mopped floors for professional appearance
Education
High School Diploma -
Miami Dade Acceleration Academies
Miami, FLSkills
- Administrative skills
- Strong customer service skills
- Capability to empower and encourage others to accomplish their objectives
- First Aid and CPR
- Elderly care experience
- Excellent verbal & written communication skills
- Collaborates with others to boost overall job and service standards
Certification
- Home Health Aide (HHA)
- BLS Provider
Languages
Spanish
Native/ Bilingual
Timeline
Dental Assistant
Jessie Trice Community Health Systems
07.2024 - Current
Home Health Aide
All Care Solutions, LLC
04.2022 - Current
Adult Day Care Office Assistant
Coconut Grove Adult Day Care
11.2021 - 12.2022
Cashier
Publix
06.2021 - 09.2021
Welcome Center Representative
Splitsville Co LTD.
02.2020 - 03.2020
Cashier
Winn Dixie Supermarket
10.2019 - 02.2020
High School Diploma -
Miami Dade Acceleration Academies
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