Thaina Louis
Summary
My experiences and knowledge and strong leadership skills would be a valuable asset to your company. My work history as a nurse attests to my commitment to excellence. Conscientious Case Manager proudly offering over 10 years of vast experience managing healthcare facilities and strong knowledge of emergency medical procedures. Substantial experience managing medical databases to schedule nursing staff. Organized, outgoing and energetic with excellent verbal and written communication skills. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transitional Care Manager
Wedgewood Healthcare Center
05.2018 - Current
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Enhanced patient satisfaction with effective communication and coordination among healthcare team members.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Work Independently or in a team setting
Remote Case Manager
Vitas Healthcare
06.2017 - Current
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
Unit Manager
Keystone Rehabilitation Center
02.2014 - 01.2016
- Assisted in development and implementation of policies, procedures and regulations for unit operations.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Met with nursing staff and support personnel to plan services, programs and activities.
Education
Bachelor of Science - Registered Nurse
Keiser University
Fort Lauderdale, FL12.2025
Associate of Science - Practical Nursing
Fortis College - West Palm Beach
West Palm Beach, FL02.2011
High School Diploma -
Ridge Community High School
Davenport, FL06.2008
Skills
- Nursing Staff Management
- Staff Supervision
- Care Coordination
- Discharge Planning
- Data analysis
- Quality Improvement Activities
- Policy and Program Development
- Emergency Response
- Client Advocacy
- Case Management
- Report Filing
- Emergency Response
Accomplishments
CPR & FIRST AID INSTRUCTOR
Certification
IV Certified
Language
Bilingual in Haitian Creole
Timeline
Transitional Care Manager
Wedgewood Healthcare Center
05.2018 - Current
Remote Case Manager
Vitas Healthcare
06.2017 - Current
Unit Manager
Keystone Rehabilitation Center
02.2014 - 01.2016
Bachelor of Science - Registered Nurse
Keiser University
Associate of Science - Practical Nursing
Fortis College - West Palm Beach
High School Diploma -
Ridge Community High School
IV Certified
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