Thais Gil Taveras
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Head Cashier
Zara USA
05.2022 - 02.2024
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Learned duties for various positions and provided backup at key times.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
Petit World
07.2021 - 04.2022
- Recommended complementary purchases to customers, increasing revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
Secretary to the General Manager
Fumitec
07.2018 - 06.2021
- Contributed to effective team management by maintaining open lines of communication with staff members across departments about new clients.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points about pests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
Colegio Superación
Santiago, DR07.2017
Skills
- Bookkeeping Software
- Problem-Solving
- Drawer management
- Adaptability and Dependability
- Training and coaching
- Time management strength
Languages
Spanish
Native or Bilingual
Timeline
Head Cashier
Zara USA
05.2022 - 02.2024
Sales Associate
Petit World
07.2021 - 04.2022
Secretary to the General Manager
Fumitec
07.2018 - 06.2021
High School Diploma -
Colegio Superación
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