Summary
Overview
Work History
Education
Skills
Interests
Timeline
OfficeManager

Thais Miranda

San Fransisco,CA

Summary

Dynamic and results-oriented professional with extensive experience in security and surveillance, honed at Securitas Security Services USA and Allied Universal - Bristol Meyers Squibb. An expert with time management and emergency response, complemented by strong leadership and problem-solving skills. Proven track record in enforcing safety protocols and training team members, significantly improving security outcomes. Excel in high-pressure environments, ensuring comprehensive protection and superior customer service. Detail oriented with a high focus on client satisfaction.

Overview

4
4
years of professional experience

Work History

Security Officer

Securitas Security Services USA
11.2023 - Current
  • Examined doors, windows and gates to verify security.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Security Shift Lead - Graveyard

Allied Universal Security Services
08.2023 - 08.2024
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Wrote detailed reports of all security breaches and investigations.
  • Issued access cards to authorized personnel to monitor access points.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Regular communicated with GROC to investigate or have my team investigate any and all alerts, alarms, or suspicious activities.
  • Trained new officers on CCure, site policies, company policies, and record keeping.

Security Officer

Securitas Security Services USA
10.2020 - 11.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Education

Siatech High School
Sacramento, CA
06.2012

Skills

  • Threat Management
  • Stationary surveillance
  • Access Control
  • Emergency Response
  • CCTV Surveillance
  • Personnel screening
  • Visitor tracking
  • Security Guard License
  • Superior customer service
  • Conflict de-escalation
  • Report Writing
  • Physical Fitness
  • Detail Oriented
  • Loss Prevention
  • Rules Enforcement
  • Team motivation
  • Conflict Resolution
  • Decision-making capabilities
  • Workplace Safety
  • Training Assistance
  • Problem-Solving
  • Motivational Leadership
  • Creative Problem-Solving
  • Strong verbal and written communication
  • Team Supervision
  • Positive Attitude
  • Team Leadership
  • Client Service
  • Goal Setting and Tracking

Interests

I am currently focused on improving my physical health and have a consistent gym schedule Weightlifting, strength and mobility training are my current focus with goals to enter into boxing Kayaking, paddle boarding, and surfing are three hobbies I enjoy, kayaking being a new experience

In my free time I enjoy helping catch and find homes for, if not fostering, strays, as well as producing a variety of art

Timeline

Security Officer

Securitas Security Services USA
11.2023 - Current

Security Shift Lead - Graveyard

Allied Universal Security Services
08.2023 - 08.2024

Security Officer

Securitas Security Services USA
10.2020 - 11.2023

Siatech High School

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Thais Miranda