Summary
Work History
Education
Skills
Timeline
Generic

Thaise Marusak

Chicago,IL

Summary

To ensure guests have the highest quality service from start to finish by suggestive selling to maintaining proper time management. I give quality service to each guest in my care. I will always be sure to properly guide my guests through the evening, making it the best possible experience from start to finish. I understand the guests' needs before them needing to ask, for example, seeing a linen drop on the floor and then immediately grabbing a clean linen without the guest needing to ask. I will always strive to ensure my guests have the absolute best time when in my care.

Work History

Private Events Assistant Manager

SPF
Lincoln Park
  • Company Overview: Private events assistant manager at an indoor Lincoln Park pickleball facility
  • I was an on site assistant manager before, during, and after a private event
  • Handled emails detailing everything SPF provides and the different packages we provide for event such as adding rentals for games, food and beverage packages, and the space we can accommodate
  • Private events assistant manager at an indoor Lincoln Park pickleball facility

Server

Little Goat Diner
Lakeview
  • Company Overview: This is a Stephanie Izard Restaurant
  • Retro breakfast place in the Southport corridor of Lakeview. Net sales were usually no higher than $950-$1,200
  • Able to upsell dishes without trying the food
  • Giving regular guests VIP treatment and alerting other servers as well as management of their arrival

The Dawson
West Loop
  • Company Overview: New American restaurant located in the West Loop
  • We had an amazing craft cocktail menu that was made by an award winning bartender
  • We had many private events such as weddings, engagements, and birthdays
  • New American restaurant located in the West Loop

Il Porcelino
River North
  • Company Overview: This Lettuce Entertain you restaurant is in the heart of River North
  • I was employed here for about four years until the quarantine occurred
  • Il Porcellino has a private dining space in the back for guests to rent out for the night that required extra care
  • This Lettuce Entertain you restaurant is in the heart of River North

Education

Diploma -

Grosse Ile High School
Grosse Ile Township, MI

Skills

  • Servsafe certification
  • Basset certification
  • Guest satisfaction
  • Time management
  • Upselling
  • Suggestive selling
  • Food pairing
  • Attention to detail
  • Effective communication

Timeline

Private Events Assistant Manager

SPF

Server

Little Goat Diner

The Dawson

Il Porcelino

Diploma -

Grosse Ile High School

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Thaise Marusak