Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

Thakya Williams

Cincinnati,OH

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I bring skills in order management, payment processing, as well as upselling. I am knowledgeable on handling special dietary requirements and general food safety standards and will deliver a safe and healthy experience for guests.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Food and Beverage Attendant

Delaware North
04.2023 - Current
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted guests to provide friendly and welcoming experience.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Server

Waffle House
04.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Food and Beverage Attendant

Great Wolf Lodge
11.2020 - 01.2023
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Trained new staff members on company policies and procedures.
  • Provided guests with information about menu items, specials and promotions to provide quality service.

Education

Bachelor of Science - Criminal Justice

Xavier University
Cincinnati, OH
12.2024

Trade Certification - Law Enforcement

Scarlet Oaks Career Development
Cincinnati, OH
05.2021

Skills

  • Staff Leadership
  • Food and Beverage Preparation
  • Display Building
  • Proper Storage Procedures
  • Suggestive Selling
  • Order Management
  • Reception Service
  • Cash Register Operations
  • Guest Inquiries

Certification

  • Certified OSHA10 - 2021

Languages

Spanish
Limited Working
Korean
Elementary
Norwegian
Elementary

Timeline

Food and Beverage Attendant

Delaware North
04.2023 - Current

Server

Waffle House
04.2022 - Current

Food and Beverage Attendant

Great Wolf Lodge
11.2020 - 01.2023

Bachelor of Science - Criminal Justice

Xavier University

Trade Certification - Law Enforcement

Scarlet Oaks Career Development

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Thakya Williams