Thales Machado de Souza
Pensacola,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Representative
University of West Florida Recreation & Wellness Services
Pensacola, FL
06.2023 - 12.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
Graduate Research Assistant
Business Department of University of West Florida
Pensacola, Florida
01.2024 - 07.2024
- Completed administrative and research duties per professor request.
- Recorded data and maintained source documentation following good documentation practices.
- Planned, modified and executed research techniques, procedures and tests.
- Contributed to professionally-written scientific paper for publication.
Childcare Assistant
university of west florida
Pensacola, FL
01.2022 - 05.2023
- Observed and monitored the safety of all children in care.
- Developed positive relationships with parents and guardians to ensure their child's needs were met.
Gym Coordinator
barton community college
Great Bend, KS
11.2017 - 05.2019
- Organized and managed daily gym operations and activities.
Education
Bachelor's degree - Business Administration / Comprehensive Marketing
University of West Florida
Bachelor's Degree - Business Marketing
University of South Florida
Associate's degree - Business Administration and Management
Barton Community College
MBA - Business
University of West Florida
Pensacola, FL 01.2024 - 06.2024
Master of Science - Information Technology Management
Campbellsville University
Louisville, KY 08.2024 - Current
Skills
- Proficient user of MS Office (Word, Excel, Power Point)
- Team work, leadership, positive attitude, results oriented, based on sports and tennis coach experience
- Proficiency Spanish Exam - CLEP
- Group Leadership`
- Relationship Development
Accomplishments
- Received awards for winning tennis tournaments internationally
- Graduated with honors - Barton CC
Professional Background
Portuguese, Native English, Bilingual Proficiency Spanish, Professional Working Proficiency
Languages
English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Timeline
Master of Science - Information Technology Management
Campbellsville University
08.2024 - Current
Graduate Research Assistant
Business Department of University of West Florida
01.2024 - 07.2024
MBA - Business
University of West Florida
01.2024 - 06.2024
Customer Service Representative
University of West Florida Recreation & Wellness Services
06.2023 - 12.2023
Childcare Assistant
university of west florida
01.2022 - 05.2023
Gym Coordinator
barton community college
11.2017 - 05.2019
Bachelor's degree - Business Administration / Comprehensive Marketing
University of West Florida
Bachelor's Degree - Business Marketing
University of South Florida
Associate's degree - Business Administration and Management
Barton Community College
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