Thalia Castillo
Bronxville,NY
Summary
Dedicated professional with extensive experience in housekeeping at North Central Hospital and Bellevue Hospital. Proven ability in training staff and ensuring high standards of cleanliness. Bilingual communicator skilled in customer service and teamwork, consistently enhancing guest satisfaction through meticulous attention to detail and effective problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
North Central Hospital
01.2025 - Current
- Cleaning and disinfecting of the emergency rooms, labor rooms, Or etc
- Training new employees in housekeeping protocols and procedures
Front Desk Agent
Marriot Hotel
04.2019 - 01.2022
- Answering phones communicating with customers
- Guiding tourist to their rooms
- Making sure that rooms are cleaned and meet the needs of our visitors
Housekeeper
Bellevue Hospital
01.2019 - 01.2022
- Cleaning and disinfecting rooms and OR rooms
Education
High School Diploma -
Henry Street School For International Studies
New York, NYSkills
- Teamwork
- Housekeeping
- Customer service
- Bilingual
- Communication
Certification
- Certified CNA, Suny westchester community collage - 2024-2025
Languages
Spanish
Full Professional
Timeline
Housekeeper
North Central Hospital
01.2025 - Current
Front Desk Agent
Marriot Hotel
04.2019 - 01.2022
Housekeeper
Bellevue Hospital
01.2019 - 01.2022
High School Diploma -
Henry Street School For International Studies