Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thalia corcino

BRONX,New York

Summary

Proven leader and effective communicator, adept at fostering teamwork and collaboration while driving results. At Pret A Manger, excelled in fast-paced environments, enhancing customer service and streamlining operations. Skilled in cash handling and problem-solving, consistently met business development targets at Boost Mobile through strategic sales initiatives and leadership.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Member

Pret A Manger
09.2023 - Current
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Provided excellent customer service through solving problems and answering questions.
  • Built relationships with customers through providing accurate information on products or services offered.
  • Assisted new employees during training sessions.
  • Also did different positions such as kitchen helper and also deal with being a Hot chef and barista

Trainer

McDonald's
03.2022 - 05.2023
  • Educated employees on proper use of organization's products and systems.
  • Conducted one-on-one coaching sessions with employees to develop their skills and knowledge.
  • Trained existing personnel on new or enhanced applications, products and job functions.
  • Provided feedback on employee performance during training sessions, offering constructive criticism when necessary.

Assistant Cook

Center of Discovery
06.2021 - 02.2022
  • Followed detailed instructions to prepare a variety of dishes.
  • Consistently ensured that work areas were clean at all times before leaving for the day.
  • Cleaned and organized the kitchen to maintain a safe and sanitary environment.
  • Cut and ground meats, poultry and seafood to prepare for food service.
  • Maintained up-to-date knowledge of menu items, preparation methods, and cooking techniques.
  • Learned to properly use kitchen equipment such as a stove and oven.

Manager of Business Development and Sales

Boost Moblie
06.2017 - 09.2019
  • Met merchandising standards by keeping store stocked and products faced
  • Managed customer accounts and customer relationship
  • Performed cashier duties such as processing payments , refunds and exchanges accurately and efficiently
  • identified opportunities for cross-selling other items based on customer needs and preferences.

Education

High School Diploma -

Belmont Preparatory High School
New York, NY
06.2017

Skills

    Customer Service

    Positive Attitude

    Teamwork and Collaboration

    Problem-Solving

    Clear Communication

    Cash Handling

    Leadership Qualities

Certification

  • Food Protection Manager Certification - ServSafe/National Restaurant Association.
  • First Aid Certification

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Team Member

Pret A Manger
09.2023 - Current

Trainer

McDonald's
03.2022 - 05.2023

Assistant Cook

Center of Discovery
06.2021 - 02.2022

Manager of Business Development and Sales

Boost Moblie
06.2017 - 09.2019

High School Diploma -

Belmont Preparatory High School

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Thalia corcino