Thalia Crespo Andres
Miami,FL
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable eager to continue learning and growing professionally. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for opportunities to continue growing and learning in the field of sales. Showcasing solid skills in costumer service, products and service promotion.
Overview
2
2
years of professional experience
Work History
Practice Manager
Univida Medical Center
04.2023 - Current
- Selling products and medical services at the center, providing personalized advice to clients.
- Focus on costumer loyalty through excellent costumer service and post-sales follow up.
- Marketing coordination participating in the development and implementation of marketing campaigns to promote the clinic's services and attract new patients
- Social Media Management, analyzing results and adjusting strategies to maximize impact
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
Marketing Assistant
Univida Medical Center
10.2022 - 04.2023
- Responsible for Conducting direct sales to costumers offering personalized attention and building long-term relationships.
- Achieve monthly sales targets and provide personalized assistance to meet costumer needs.
- Collaborate in creating marketing campaigns and promoting products through social media and events.
- Track the effectiveness of marketing strategies and generate performance reports.
- Enhanced brand visibility by coordinating and executing high-impact marketing events.
- Strengthened relationships with vendors and partners, ensuring reliable support for future events.
- Implemented efficient registration systems to streamline attendee experience and capture valuable data for future marketing efforts.
- Increased event attendance through strategic planning and targeted promotional campaigns.
Sales Representative Team Leader
Assurance Wireless
02.2022 - 09.2022
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Coordinated trade shows and promotional events to showcase products effectively while engaging potential clients in person.
Education
4th Year of Career - Sociology
Universidad De La Habana
Havana, Cuba B1 German Level - German Language
Atelier Goethe Institute Representative Office
Havana, Cuba11.2022
High School Diploma -
IPV. Eduardo Garcia Delgado
Havana, Cuba 06.2018
Skills
- Perfect command of the English Language
- Native language Spanish
- Understand, write and communicate in German language
- Knowledge of the French language
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Calm Under Pressure
- Active Listening
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Practice Manager
Univida Medical Center
04.2023 - Current
Marketing Assistant
Univida Medical Center
10.2022 - 04.2023
Sales Representative Team Leader
Assurance Wireless
02.2022 - 09.2022
4th Year of Career - Sociology
Universidad De La Habana
B1 German Level - German Language
Atelier Goethe Institute Representative Office
High School Diploma -
IPV. Eduardo Garcia Delgado
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