Thalia Harner
Fremont ,CA
Summary
Dynamic and results-driven professional with experience at Starbucks, excelling in staff management and effective communication. Proven ability to enhance team performance and optimize operations in high-pressure environments. Skilled in conflict resolution and maintaining workplace safety, consistently delivering exceptional service and product quality.
Overview
5
5
years of professional experience
Work History
Crew Member
Jamba Juice
Fremont, CA
03.2021 - 09.2021
- Prepared smoothies and juices following standardized recipes to ensure consistency and quality.
- Operated blenders, juicers, and other equipment safely and efficiently during high-volume shifts.
- Provided excellent customer service by taking orders accurately and addressing customer inquiries promptly.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
Shift Supervisor
Starbucks
Fremont, CA
09.2021 - Current
- Oversaw daily operations to provide consistent service and product quality.
- Guided new team members in understanding best practices and operational protocols.
- Checked inventory levels and placed orders to keep stock available and reduce waste.
- Streamlined workflow strategies to enhance staff efficiency during busy periods.
Education
High School Diploma -
John F. Kennedy High School
Fremont, CA06.2022
High School Diploma - Nursing
Samuel Merritt University
Oakland, CA05.2027
Skills
- Effective communication
- Workplace safety
- Adaptability in high-pressure environments
- Team collaboration
- Staff management
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
09.2021 - Current
Crew Member
Jamba Juice
03.2021 - 09.2021
High School Diploma -
John F. Kennedy High School
High School Diploma - Nursing
Samuel Merritt University