Thalia Herrera

• Handle cash and credit card transactions for rent payments
• Register and greet a daily average of 100+ visitors.
• Print, prepare and provide needed documents for members and guests
• Inform members and guests of resort guidelines
• Resolved member complaints efficiently and raised concerns to management.
• Directed phone, Kipsu and radio messages to appropriate recipients promptly.
• Ensured property safety through regular monitoring.
• Utilized Digi, Word, Excel, and Teams efficiently.

-Trained at San Jacinto Valley Post Acute

-Aided the employed CNAs and executed healthy hygiene for residents with showers, bed baths, mouth care, shaving, while maintaining their privacy and self-respect

-Reported to the nurse in charge any unusual signs or symptoms of the residents

-Assisted with ambulation, transfer from bed to and from wheelchair, range of motion for arms, legs and feet

-Performed various tasks under the supervision of the professor and/or medical team on staff

-Recorded vital signs

-Fulfill light housekeeping by making beds, changing linens, removing dirty laundry, trash and dishes

• Collected payments of rents, security deposits and past due charges from occupants.
• Coordinated vendor schedules for upcoming vacancies.
• Organized and updated private files for better accessibility.
• Managed tenant complaints, requests, inquiries and concerns daily.
• Processed applications, move-ins and move-outs, completed leases, post ads of vacancies, prepped apartment for showings, scheduled tours
• Filed 3-day notices, scheduled services, and maintained updated rent rolls.

• Process driver payroll considering variables such as trips, hours worked, stops made, miles driven.
• Entered invoice data, coded transactions and managed payments.
• Host new hire orientations, assist with benefit enrollments, coordinate luncheons
• Managed transactions for both receivable and payable accounts.
• Oversee 30 Personal Profiles containing employment, home address, SSN, I-9, W-2, DOT, medical, FMLA, payroll info, certificates, etc