Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Thalia Muniz

Norwich,Connecticut
Thalia Muniz

Summary

Hello, My name is Thalia Muniz I have worked in the service industry for over 10 Years. I'm reliable, fast, accurate, efficient, and outgoing. My goal is to always give exceptional service, whether it's a customers 1st or 100th time dining with us. Every day is a chance to be better, it’s important to have a smile and positive attitude because its contagious. It can change a customers or employees whole day which helps for a smoother experience and work environment.

Overview

7
years of professional experience
1
Certification

Work History

Wahlburgers

Server/Bartender
07.2023 - Current

Job overview

  • Welcomed guests, ensuring a positive initial interaction.
  • Possessed comprehensive understanding of menu offerings.
  • Lifted a minimum of 50 pounds consistently.
  • Demonstrated expertise in crafting cocktails and adapting to evolving menu offerings.
  • Upheld a professional attitude amidst regular celebrity visits.

Grace By Nia

Server
09.2024 - 12.2025

Job overview

Grace By Nia is a fine dining soul food restuarant. But unlike other restaurants a Jazz club as well, I was a server and helped open the restuarant last year. As servers we were required to memorize over 20 special cocktails. Soul food is unique to this part of the state so I was honored to be given the opportunity to extend and educate every customer who visited. Truly an experience I never encountered myself, and learned a lot myself as well.

Comix Roadhouse Mohegan Sun

Server/ Bartender
01.2019 - 07.2023

Job overview

  • Managed seven table sections while efficiently serving large groups of up to 20 people.
  • Private events up to 550 people.
  • Shifted focus from restaurant operations to nightlife activities on weekends.
  • Handled trays with 20-30 drinks skillfully.
  • Operated with speed and a structured approach.
  • Maintained professional and friendly appearance consistently.
  • Consistently seek opportunities for self-improvement and company enhancement.

Michael Jordan Steakhouse

Server Assistant/ Host
11.2018 - 04.2020

Job overview

  • Set tables and provided appropriate silverware based on the course.
  • Managed SEO-focused events accommodating up to 900 attendees.
  • Maintained professional appearance with well-groomed hair and tidy uniform.
  • Fostered a welcoming environment through a cheerful disposition.
  • Facilitated seamless teamwork with server and colleagues.
  • Expertise in various steak cuts.
  • Curated wine selections to complement diverse menus.
  • Exhibited thorough knowledge of each menu item.
  • HOST
  • Monitored restaurant activities consistently.
  • Demonstrated ability to make quick decisions to accommodate guests.
  • Acquired knowledge of Open Table platform.
  • Maintained a professional and approachable appearance.
  • Optimized restaurant layout to host sizable parties.
  • Ensured servers were stationed and prepared for service.
  • Consistently communicated V.I.P guest information to leadership.
  • Ensured superior service quality to exceed customer expectations.

Education

Three Rivers Community College
Norwich, CT

Bachelors from Accounting And Finance
06.2016

Skills

  • High-Volume Dining
  • Menu Memorization
  • Dining Area Maintenance
  • Table Setting Arrangements
  • Specials Promotion
  • Age Verification
  • Menu Item Recommendation
  • Wine Service
  • Liquor knowledge

Certification

TIPS Certified

Timeline

Server

Grace By Nia
09.2024 - 12.2025

Server/Bartender

Wahlburgers
07.2023 - Current

Server/ Bartender

Comix Roadhouse Mohegan Sun
01.2019 - 07.2023

Server Assistant/ Host

Michael Jordan Steakhouse
11.2018 - 04.2020

Three Rivers Community College

Bachelors from Accounting And Finance