Thalia Narvaez

A candidate skilled in handling multiple responsibilities, consistently dependable, and maintaining a positive attitude. Willing to take on additional responsibilities to help achieve team goals. Passionate about learning new IT skills and eager to expand knowledge in emerging areas.

• Documented and resolved ransomware incident with Cybersecurity team which led to saving Samsung hundreds of thousands of dollars.
• Coordinated and scheduled 90 employee relocations that were done in 72 hours of submission, saving days worth of engineering time.
• Used Microsoft Excel to develop inventory tracking spreadsheets for a semi-annual hard drive audit project.
• Maintained uptime by sustaining IDF closets to optimize network performance.

• Fluent in english.
• Conversational spanish.