Summary
Overview
Work History
Education
Skills
Timeline
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Thalia Perez

Elk Grove,CA

Summary

Encouraging administrator and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Senior Operations Administrator

Revivn Inc.
07.2022 - Current
    • Analyzed and monitored financial documents and spreadsheets to reduce organizational costs.
    • Coordinated, planned and oversaw operational, strategic and administrative programs and projects.
    • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
    • Created and completed personnel action forms for hires, terminations, title changes and terminations.
    • Worked with senior management to initiate new projects and assist in various processes.

Guest Service Agent

Compass Group USA
07.2021 - 07.2022
    • Worked with litigation management software systems.
    • Developed and maintained positive relationships with clients and colleagues.
    • Scheduled and made appointments for 500 attorneys and Partners.
    • Planned and organized internal and external events, meetings and conferences.
    • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.

Emergency Medical Technician

Guardian EMS
02.2021 - 07.2021
    • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
    • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
    • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.

Inventory Manager

Supercuts
04.2016 - 06.2020
    • Analyzed inventory data to identify and address stock discrepancies.
    • Created and updated regular inventory reports and records.
    • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
    • Maintained sufficient inventory levels to meet customer demands at all times.

Education

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ
10.2025

Skills

  • Operational Efficiency and Safety
  • Key Performance Indicators (KPIs)
  • Administrative Support
  • Labor Law
  • Warehouse Operations
  • Business Operations
  • 5S Principles
  • Program Operations

Timeline

Senior Operations Administrator

Revivn Inc.
07.2022 - Current

Guest Service Agent

Compass Group USA
07.2021 - 07.2022

Emergency Medical Technician

Guardian EMS
02.2021 - 07.2021

Inventory Manager

Supercuts
04.2016 - 06.2020

Bachelor of Science - Criminal Justice Administration

University of Phoenix

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Thalia Perez