Cordell Manning
Jacksonville,FL
Summary
Customer service-oriented operations administrator with extensive experience in linehaul coordination and inventory management. Proven track record in enhancing service delivery through effective communication and process improvement initiatives.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Senior Operations Administrator
FedEx
12.2022 - Current
- Coordinated daily linehaul dispatch and trailer assignments to ensure on-time freight movement between hubs and service centers.
- Supported drivers with route updates, dispatch instructions, and issue resolution while maintaining full DOT compliance.
- Managed trailer inventory, yard activity, and equipment availability to prevent delays and network bottlenecks.
- Communicated service alerts and schedule changes to drivers, hubs, and operations leadership, minimizing disruptions due to weather impacts.
- Maintained accurate linehaul records, dispatch updates, driver logs, and compliance documentation in FedEx systems.
- Prepared daily performance reports on trailer utilization, driver availability, and on-time departures.
- Collaborated with maintenance and yard teams to resolve breakdowns, trailer swaps, and equipment issues.
- Trained new administrators on linehaul systems, dispatch workflows, and FedEx operational standards.
- Identified workflow inefficiencies and recommended process improvements to enhance network reliability.
Central Services Specialist
Florida State College at Jacksonville
09.2021 - Current
- Supported Central Services operations by administering P-Card and fuel card programs, managing vendor relationships, and overseeing mailroom functions, AO Print Shop workflows, and surplus inventory.
- Administered College fuel card programs by processing card requests, troubleshooting account issues, and consulting with fuel card vendors.
- Performed P-Card administrative duties, including auditing purchases, researching transactions, and acquiring supporting documentation for compliance.
- Managed surplus disposal processes, coordinating recycling efforts, in-person and online auctions, and documentation of asset disposition to ensure compliance and efficiency.
- Coordinated the College’s annual asset inventory by leading and providing support for campuses, uploading PeopleSoft data, scheduling campus-wide scanning, and resolving departmental inventory issues.
- Compiled monthly metrics and statistical data for mailroom operations, printing services, and surplus disposal to enhance management reporting.
- Developed and implemented process improvement initiatives to enhance efficiency, accuracy, and service delivery within Central Services.
- Collaborated with the Central Services Coordinator to update departmental policies and procedures.
- Navigated the College ERP system to review transactions, run queries, and support operational reporting needs.
- Assisted with receiving, storage, control, and distribution of college materials, including coordination of surplus warehouse activities and auction processes.
Warehouse Clerk
Florida State College at Jacksonville
01.2016 - 09.2021
- Receive new supplies from vendors and correctly identify quantity, tag and input added items into inventory.
- Stock newly received supplies on warehouse shelving in designated area.
- Pick up surplus property from all campuses and deliver to warehouse; tag and input property into surplus inventory for property control; organize surplus inventory to sell at surplus auction.
- Communicate and meet with supply vendors to expedite shipments and correct problem situations.
- Process and expedite orders and back orders for delivery; deliver orders to campuses and all other college centers.
- Operate forklift, various trucks and vans for deliveries and pick-ups.
- Drove and secured college vehicles for transportation of staff and materials.; meet and maintain full compliance of college vehicles.
- Managed blanket purchase orders to streamline procurement processes for the college. and inform supervisor as to when additional funds are needed.
- Acted as primary contact for all college campuses, providing support for warehouse and administrative duties.
- Conduct annual property inventory of surplus assets awaiting disposition, warehouse supplies, and campus assets.
Education
B.A.S. - Business Administration
Florida State College At Jacksonville
Jacksonville, FL05-2022
Associate of Arts -
Florida State College at Jacksonville
Jacksonville, Florida08-2015
High school diploma -
University Christian Highschool
Jacksonville, Florida05-2005
Skills
- Logistics coordination
- Supply chain logistics
- Inventory management
- ERP system navigation
- Operational management
- Process improvement
- Problem solving
- Service efficiency
- Effective communication
- Customer service
Certification
Certified Forklift Operator
Timeline
Senior Operations Administrator
FedEx
12.2022 - Current
Central Services Specialist
Florida State College at Jacksonville
09.2021 - Current
Warehouse Clerk
Florida State College at Jacksonville
01.2016 - 09.2021
B.A.S. - Business Administration
Florida State College At Jacksonville
Associate of Arts -
Florida State College at Jacksonville
High school diploma -
University Christian Highschool