Thalia Tapia
Buffalo,New York
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Waitress,Bus Girl, Food Runner
Butlers Flat
05.2021 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
No Degree - Environmental Studies
University At Buffalo
Buffalo, NY05.2026
Skills
- Customer Service
- Menu Recommendations
- Dining Area Maintenance
- Order Accuracy
- Cash Handling
Languages
Spanish
Limited Working
Timeline
Waitress,Bus Girl, Food Runner
Butlers Flat
05.2021 - 08.2023
No Degree - Environmental Studies
University At Buffalo
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