Thalianna Carlo

Executed personal shopping services at Walmart

• Selected and gathered customer orders accurately and efficiently for online grocery pickup and delivery.
• Picked quality merchandise while ensuring compliance with expiration dates and product standards.
• Used handheld devices to locate items, scan products, and process customer orders.
• Substituted unavailable items based on customer preferences and company policies.
• Organized and staged completed orders effectively for timely pickup and delivery.
• Achieved productivity goals by ensuring order accuracy and enhancing customer satisfaction.
• Provided friendly and professional customer service when assisting customers.
• Followed food safety procedures when handling groceries, refrigerated products, and frozen items.
• Worked collaboratively with team members to meet daily deadlines and department goals.
• Maintained a clean, organized, and safe work environment.

• SORA-Licensed Security Guard
• Monitored and patrolled assigned areas to maintain a safe and secure environment.
• Controlled access to buildings and facilities by verifying identification and visitor credentials.
• Observed and reported suspicious activities, safety hazards, and security concerns.
• Responded to emergencies, disturbances, and security incidents according to established procedures.
• Completed daily activity logs, incident reports, and security documentation.
• Enforced facility rules and regulations while maintaining professionalism.
• Assisted visitors, employees, and residents with questions and directions.
• Conducted routine security checks of entrances, exits, hallways, and surrounding areas.
• Communicated effectively with supervisors, coworkers, and emergency personnel.
• Maintained confidentiality and demonstrated strong attention to detail.
• Maintained compliance with New Jersey SORA licensing requirements and security procedures.

Housekeeping – Group Home

• Maintained clean, safe, and sanitary living areas for residents and staff.
• Cleaned and disinfected bedrooms, bathrooms, kitchens, and common areas.
• Swept, mopped, vacuumed, and dusted floors and furniture.
• Changed bed linens, made beds, and organized residents’ living spaces.
• Collected and disposed of trash according to sanitation guidelines.
• Restocked cleaning supplies and reported low inventory.
• Followed proper cleaning procedures and infection-control guidelines.
• Assisted with laundry, including washing, drying, folding, and organizing clothing and linens.
• Used cleaning products and equipment safely and appropriately.
• Helped maintain a comfortable, welcoming, and hygienic environment for residents.

• Dietary Aide – Group Home
• Prepared and served nutritious meals and snacks according to residents’ dietary needs.
• Assisted with meal planning, food preparation, and portion control.
• Accommodated residents’ special diets and food allergies as directed.
• Ensured residents received meals in a safe, respectful, and timely manner.
• Followed food safety, sanitation, and proper food-handling procedures.
• Maintained a clean, sanitary, and organized kitchen and dining area.
• Cleaned and sanitized kitchen equipment, dishes, utensils, and countertops.
• Monitored food supplies and assisted with inventory and restocking.
• Followed established health, safety, and hygiene guidelines.
• Worked with other staff members to support residents’ daily nutritional needs.