Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
OfficeManager
Thalia S. Cornejo

Thalia S. Cornejo

Hammond,IN

Summary

August 2019 - Present I have attended Ivy Tech since graduating high school in 2019 and am completing my pre requisite courses so that I am able to apply for the Respiratory Therapy Program. Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Relationship Banker

Old National Bank
07.2022 - 03.2023
  • Cultivated strong customer relationships by providing tailored advice
  • Increased daily sales by 30% by upselling banking products and financial services to customers.
  • Advised clients on mortgage, education and personal loans.

Relationship Banker

First Midwest Bank
01.2022 - 07.2022
  • Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
  • Continually boosted branch production and revenue by 30% by consistently meeting all monthly and quarterly sales goals.
  • Analyzed customers' financial information to deliver personalized account guidance.

Mobile Expert

T-mobile
06.2020 - 02.2022
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Manager

Express factory outlet
09.2018 - 06.2020
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed and motivated employees to be productive and engaged in work.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Education

Respiratory Therapy

Ivy tech Community College

Donald E Gavit High School
Hammond, IN
2019

Skills

  • Creative Thinking
  • Microsoft Word/Excel
  • Banking Operations Knowledge
  • Communications Strategies
  • High-Volume Environments
  • Financial Advice
  • Basic Medical Terminolgy

Accomplishments

  • Top 10 performer in Indian/Illinois T-mobile district

Certification

Loan Officer

Phlebotomist Technician

Timeline

Relationship Banker

Old National Bank
07.2022 - 03.2023

Relationship Banker

First Midwest Bank
01.2022 - 07.2022

Mobile Expert

T-mobile
06.2020 - 02.2022

Manager

Express factory outlet
09.2018 - 06.2020

Respiratory Therapy

Ivy tech Community College

Donald E Gavit High School

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Thalia S. Cornejo