Summary
Overview
Work History
Education
Skills
Timeline
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THAMARA BARRETO VALENCA

El majon,CA

Summary

Experience in preparing concise, accurate technical documents with a focus on results. Delivers quality work within tight schedules. A highly skilled individual who collaborates with cross-functional teams to ensure that technical content is clear and accurate.

Overview

16
16
years of professional experience

Work History

Associate Technical Writer

SpaceX
03.2018 - Current
  • Championed continuous improvement initiatives within the documentation team, resulting in more streamlined processes and higher-quality outputs
  • Consulted subject matter experts during document creation process to ensure complete accuracy in all published materials.
  • Conducted thorough research to understand complex technical concepts, translating them into accessible language for a non-technical audience.
  • Communicated with customer representatives for feedback and distribution
  • Improved team productivity through effective project management, prioritizing tasks based on deadlines and resource availability
  • Carefully documented technical workflows in private wiki for education of newly hired employees
  • Mentored junior technical writers, providing guidance on best practices and fostering professional development within the team.

Technical Writer

Zoox
10.2008 - 02.2017
  • Analyzed developments in field to update instruction literature.
  • Developed detailed technical documents and user guides for technical products.
  • Participated in usability testing to understand user pain points, then addressed these issues through improved documentation and tutorial content.
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.
  • Streamlined internal processes by creating detailed standard operating procedures for various departments.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

Associate of Arts - Creative Writing

Skyline College
San Bruno, CA
06.2003

Skills

  • Content optimization
  • MadCap Flare
  • Problem-solving aptitude
  • Documentation Management
  • Manual writing
  • Proposal Writing
  • Effective writing
  • Template Design

Timeline

Associate Technical Writer

SpaceX
03.2018 - Current

Technical Writer

Zoox
10.2008 - 02.2017

Associate of Arts - Creative Writing

Skyline College

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THAMARA BARRETO VALENCA