Summary
Overview
Work History
Education
Skills
Timeline
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Thandazile Mtshali

Thandazile Mtshali

Durban,KZN

Summary

Proven dependable, with a solid background in cash handling and anti-money laundering, honed at Royal Caribbean International. Excelled in balancing cash drawers and enhancing customer satisfaction through efficient transaction processing. Skilled in maintaining transaction accuracy and security, demonstrating a keen ability to manage financial responsibilities with integrity and precision.

Overview

2
2
years of professional experience

Work History

Casino Cashier

Royal Caribbean International
03.2022 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Enhanced customer satisfaction by accurately and efficiently processing cash transactions.
  • Paid winnings and collected losing bets as established by rules and procedures of each specific game.
  • Balanced books with daily summary reconciliations.
  • Completed casino cage transactions on behalf of customers.
  • Prepared and issued money banks to change persons at start of each shift.
  • Protected cage from unauthorized access and monetary losses by consistently following security protocols.
  • Audited money drawers and hand or machine-counted large cash values.
  • Counted cash and casino chips to accurately reconcile transaction reports.
  • Complied with gaming commission rules by verifying players' ages.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Handled money, ticket and chips exchanges for customers.
  • Processed various cash transactions and answered gaming customer questions.

Education

Whiling High School
Durban In South Africa

Skills

  • Dependability
  • Cash Drawer Balancing
  • Cash handling expertise
  • Anti-Money Laundering

Timeline

Casino Cashier

Royal Caribbean International
03.2022 - Current

Whiling High School

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Thandazile Mtshali