Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thanh Do

Wichita

Summary

Dynamic hospitality professional with experience at Pokemoto, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through effective communication and adaptability in high-pressure environments. Skilled in managing large parties and ensuring a positive dining experience, contributing to the establishment's esteemed reputation.


Overview

2
2
years of professional experience

Work History

Host/Busser/Line Cook/Server/Barista.

Pokemoto
09.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Education

GED -

Acellus Academy
11025 N Ambassador Drive, Kansas City, Missouri
05-2026

Skills

  • Customer service

  • Adaptable to change

  • Multitasking proficiency

  • Foreign language skills

  • Customer engagement

  • Hospitality and accommodation

  • Greeting guests

  • Cleaning and sanitation

  • Flexible and adaptable

Timeline

Host/Busser/Line Cook/Server/Barista.

Pokemoto
09.2023 - Current

GED -

Acellus Academy

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