Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Thanhack Sumrell

Fresno,CA

Summary

Proven Food and Beverage Associate with a track record of enhancing guest services and reducing wait times at Target. Expert in food safety and sanitation standards, I led a team to develop profitable daily specials, showcasing my creativity and leadership skills. My flexible scheduling and exceptional communication abilities ensured smooth operations and customer satisfaction. Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food and Beverage Associate

Target
10.2017 - Current
  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
  • Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
  • Provided comprehensive training to new staff members, fostering a culture of teamwork and professionalism within the establishment.
  • Developed creative daily specials that showcased seasonal ingredients while maximizing profits.

Baker

Self-employeed
03.2015 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

Home Care Provider

IHSS Public Authority
08.2016 - 02.2023
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Administered medication as directed by physician.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.

Baker

Baked Sunnyside
03.2015 - 11.2018
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Trained and supervised new employees on bakery operations and procedures.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

Education

Baking And Pastry Specialist - Bakery And Pastry Specialist

Institute of Technology
Clovis, CA
06.2015

Skills

  • Flexible scheduling
  • Food presentation
  • Communication abilities
  • Food safety knowledge
  • Sanitation Standards
  • Order Accuracy
  • Allergen awareness
  • Guest Services
  • Staff Leadership
  • Staff Supervision

Certification

  • ServSafe Certified
  • Bakery & Pastry Certification
  • Basic First-Aid Certification
  • Naloxone (Narcan) Training for Opioid Overdose Certification

Additional Information

Central High School Sports Fundraiser

June 2018, June 2019, June 2020


McKinley Elementary School Food Drive

September 2019, August 2020




Timeline

Food and Beverage Associate

Target
10.2017 - Current

Home Care Provider

IHSS Public Authority
08.2016 - 02.2023

Baker

Self-employeed
03.2015 - Current

Baker

Baked Sunnyside
03.2015 - 11.2018

Baking And Pastry Specialist - Bakery And Pastry Specialist

Institute of Technology

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Thanhack Sumrell