Thant Thu Ya Kyaw
Rockville,MD
Summary
Hospitality professional with an international education from one of the world's leading hospitality institutions and hands-on experience across hotel operations, guest relations and event coordination. Currently contributing to Marriott's hospitality operations with a strong understanding of guest experience, service excellence and brand standards. Experienced in supporting events, promotional initiatives and cross functional teams while maintaining a high level of professionalism and attention to detail. Eager to leverage a diverse hospitality background, creativity and strong interpersonal skills to contribute to Marriott.
Overview
5
5
years of professional experience
Work History
Event Support Expert
Renaissance Arlington Capital View Hotel
Arlington, Virginia
03.2026 - Current
- Coordinated with clients and hotel departments to ensure smooth event operations, contributing to successful event outcomes.
- Assisted in planning and executing meetings, conferences, weddings, and social events, ensuring client satisfaction.
- Delivered attentive guest service by addressing requests and resolving issues promptly, enhancing guest experience.
Wedding Planning Assistant
Freelance/ Volunteer
Leesburg, Virginia
07.2025 - 09.2025
- Coordinated planning and execution of two weddings, ensuring organization and seamless transitions throughout all phases.
- Planned and set up wedding décor, creating a cohesive aesthetic that enhanced guest experience and left a lasting impression on families.
- Designed invitation suites and event signage for 150+ guests, creating a cohesive visual identity and polished guest experience.
Front Desk Agent
Washington Plaza Hotel
Washington, District of Columbia
06.2024 - 04.2025
- Facilitated 80–120+ guest check-ins and check-outs per shift with accuracy and efficiency.
- Coordinated reservations through phone, email, and online channels to optimize booking process.
- Provided personalized concierge services to hundreds of guests monthly, enriching overall guest satisfaction.
Portier (Housekeeping Intern)
Baur Au Lac Hotel
Zurich, Switzerland , ZH
02.2023 - 08.2023
- Anticipated guest needs and provided proactive assistance, improving overall guest experience.
- Welcomed and assisted 100+ guests daily with luggage transportation and personalized services, enhancing guest satisfaction.
- Collaborated with housekeeping team to uphold high service standards, ensuring consistent quality across operations.
F&B Intern
Le Carrousel de Vidy
Laussane, Switzerland , VD
02.2022 - 08.2022
- Assisted banquet operations for events of 50–150 guests, ensuring seamless service and a positive experience during high-volume functions.
- Provided attentive table service, managing orders and special requests to enhance guest satisfaction and align with restaurant standards.
- Supported customer service efforts by addressing guest inquiries promptly.
Education
Bachelor of Arts - International Hospitality Management
SHMS (Swiss Hotel Management School)
Leysin, Switzerland01-2024
Skills
- Event management and guest engagement
- Event coordination
- Event marketing strategies
- Event design principles
- Logistical planning and team building
- Project planning
- Technical Skills: Microsoft Office Suite, SMS Host, OPERA (PMS), Cloud (PMS), Google Workspace, Canvas/ Adobe Creative Tools
- Problem solving and adaptability
- Time management
- Leadership and decision making
- Attention to detail
Timeline
Event Support Expert
Renaissance Arlington Capital View Hotel
03.2026 - Current
Wedding Planning Assistant
Freelance/ Volunteer
07.2025 - 09.2025
Front Desk Agent
Washington Plaza Hotel
06.2024 - 04.2025
Portier (Housekeeping Intern)
Baur Au Lac Hotel
02.2023 - 08.2023
F&B Intern
Le Carrousel de Vidy
02.2022 - 08.2022
Bachelor of Arts - International Hospitality Management
SHMS (Swiss Hotel Management School)