Thao Nguyen
Renton,WA
Summary
Dynamic and reliable professional with extensive experience at USPS, excelling in package handling and efficient driving. Proven ability to navigate complex routes while maintaining excellent communication and teamwork. Recognized for attention to detail and problem-solving skills, fast learning, ensuring timely deliveries and customer satisfaction in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Letter Carrier
USPS
Bellevue, WA
08.2020 - Current
- Delivers letters, documents, and parcels to businesses and homes.
- Sorts mail, including packages, according to delivery sequence.
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling.
- Obtains signatures on registered, insured, and certified mail.
- Communicates with dispatcher and modifies route according to instructions when needed.
- Operates postal equipment.
Nails Technician
LK Nails
Enumclaw, WA
06.2022 - 01.2025
- Following proper infection control procedures to manicure hands and feet.
- Carefully using PPE (personal protective equipment) on job.
- Strong manual dexterity creating & maintaining artificial nails & hand designing decals.
- Maintaining a safe and clean working environment for staff and customer satisfaction.
- Sterilizing equipment using sterilizing machine and operating different equipment safely.
- Displaying inventory to increase company sales of product.
Barista
Starbucks-Fred Meyer
Bellevue, WA
05.2018 - 05.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Waitress
Pho Tai
Bellevue, WA
01.2015 - 08.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Manicurist License -
Department of Licensing, Cosmetology Program
PO Box 9026, Olympia, WA 9850710.2022
High School Diploma -
Tan Phong (High School)
Ho Chi Minh City, Vietnam 06.2014
Skills
- Fast learning
- Complex Problem-Solving Ability
- Map navigation
- Memory retention
- Efficient driving
- Sorting equipment operation
- Technology use
- Vehicle inspections
- Teamwork and collaboration
- Excellent communication
- Active listening
- Equipment maintenance
- Technical and Hands-On Abilities
- 5S Lean Practices
Timeline
Nails Technician
LK Nails
06.2022 - 01.2025
Letter Carrier
USPS
08.2020 - Current
Barista
Starbucks-Fred Meyer
05.2018 - 05.2020
Waitress
Pho Tai
01.2015 - 08.2018
Manicurist License -
Department of Licensing, Cosmetology Program
High School Diploma -
Tan Phong (High School)