Thao Nguyen
Bourbonnais,IL
Summary
Compassionate Telemetry/Medical-Surgical Registered Nurse with 1.5 years of experience at Riverside Medical Center providing patient-centered care in an acute hospital setting. Skilled in cardiac monitoring, patient assessment, medication administration, and interdisciplinary collaboration. Committed to delivering safe, high-quality care while promoting positive patient outcomes.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Registered Nurse
Riverside Medical Center
Kankakee, IL
08.2024 - Current
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Assisted in the coordination of patient admissions, discharges, and transfers within facility.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Nail Technician
La Vida Nails & Spa
Bourbonnais, IL
2018 - 08.2024
- Educated clients on nail health and maintenance for improved outcomes.
- Provided exceptional nail care services, ensuring client satisfaction and repeat business.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Offered advice and recommended products to improve and maintain nails.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Receptionist
La Vida Nails & Spa
Bourbonnais, IL
2016 - 2018
- Greeted clients and managed appointment scheduling to enhance customer satisfaction.
- Answered phone inquiries and resolved concerns efficiently, fostering positive client relationships.
- Maintained cleanliness and organization of reception area, ensuring a welcoming environment.
- Processed payments and handled transactions accurately to streamline operations.
- Collaborated with team members to optimize service delivery and improve workflow processes.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Associate of Science - Registered Nursing
Kankakee Community College
Kankakee, IL05-2024
Skills
Medication and IV administration
Direct patient care
Patient assessments
Documentation and charting
Strong clinical judgment
Infection control measures
Compassion and empathy
Intravenous therapy
Care plan development
Professional bedside manner
Telemetry monitoring
Advanced cardiac life support (ACLS) certification
Critical care
Proper catheter insertion/removal
Diabetes management
Chest pain management
Hospice and palliative care
Bilingual English/Vietnamese
Effectively manage time to work under the pressure of a busy environment
Hemodynamic monitoring
Central line management
Performed precision skills with accuracy and attention to detail
Certification
ACLS - 2025
NIH stroke certification - 2025
Licensed nail technician - Oct, 2018
Timeline
Registered Nurse
Riverside Medical Center
08.2024 - Current
Nail Technician
La Vida Nails & Spa
2018 - 08.2024
Receptionist
La Vida Nails & Spa
2016 - 2018
Associate of Science - Registered Nursing
Kankakee Community College