Thao Tran
Arlington
Summary
Results-driven General Manager with expertise in operations management and team development. Proven skills in customer service, cross-selling, and training that enhance performance and strategic initiatives. Passionate about leveraging creativity in entertainment marketing, branding, and social media within the fashion and lifestyle sectors.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Markdown Associate
Aritzia
Southlake, TX
12.2025 - 01.2026
- Supported the execution of promotional strategies through effective markdown processes.
- Collaborated with team to ensure accurate markdown implementation across product categories.
- Assisted in reviewing inventory levels to identify markdown opportunities.
- Maintained up-to-date knowledge of pricing policies and markdown guidelines.
General Manager
Happy Lemon Franchising USA
Arlington, TX
08.2023 - 11.2025
- Oversaw daily operations, ensuring adherence to brand standards and operational guidelines.
- Developed training programs for staff, enhancing team performance and service quality.
- Analyzed sales data to identify trends, informing strategic decisions and promotions.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Streamlined workflows, increasing efficiency in service delivery and customer satisfaction.
Education
BBA - Marketing
University of Arlington Texas
Arlington12-2027
Associate of Arts - Associate of Arts
Tarrant County College
Arlington, TX12-2027
Skills
- Consultative selling
- Inventory management
- Promotional strategy
- Sales analysis
- Client interaction
- Inventory management
- Expectation management
- Communication management
- Problem-solving
- Teamwork and collaboration
- Communication management
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Markdown Associate
Aritzia
12.2025 - 01.2026
General Manager
Happy Lemon Franchising USA
08.2023 - 11.2025
BBA - Marketing
University of Arlington Texas
Associate of Arts - Associate of Arts
Tarrant County College