Hi, I’m
Thao Tran
Lakewood,CA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Successful at working with diverse teams to develop comprehensive approaches to business plans. Intelligent and insightful professional.
Overview
3
years of professional experience
Work History
College of Business & Economic (CSUF)Fullerton, CA
Product Management Intern
01.2024 - Current
Job overview
- Developed product plans, outlined goals and objectives for assigned products.
- Collaborated with cross-functional teams on new product launches and updates.
- Analyzed customer feedback and market trends to identify areas of improvement for existing products.
- Worked closely with engineering teams to ensure accurate implementation of product features.
California State University, FullertonFullerton, CA
Titan Ambassador
05.2023 - Current
Job overview
- Conduct over 50 orientation sessions, guiding incoming first-time, first-year, and transfer students, ensuring a smooth transition to university life.
- Lead campus tours for more than 500 students, offering insights into key facilities and university resources.
- Represent the University professionally, fostering a welcoming atmosphere and contributing to the successful integration of new students through campus-wide initiatives.
Virtue Medical GroupHuntington Beach, CA
Home Health Care Coordinator
12.2020 - 08.2021
Job overview
- Managed an average of over 50 patient appointments per day through phone calls and electronic health record software to achieve a 10% reduction in scheduling errors through record keeping and data management.
- Collaborated with 15+ healthcare professionals to ensure comprehensive care for clients, resulting in a 20% decrease in response time for coordinating care services.
- Managed day-to-day operations of the department, including scheduling tasks and assigning duties.
Education
California State University - FullertonFullerton, CA
Bachelor of Arts from Management Information Systems
05-2024
Skills
- Product marketing
- Market Research Analysis
- Roadmap Planning
- Customer Segmentation
- Data-driven decision-making
- Budget Forecasting
- Google Analytics
- Business Needs Analysis
- Analytical Skills
- Data Analytics
- Problem-solving abilities
- Brand Development
- Database Management
- Team Collaboration
Languages
Vietnamese
Native/ Bilingual
References
References available upon request.
Interests
Product Exploration: Taste-testing new grocery items. Exploring innovative products at the grocery store.
Hiking Adventures: Discovering new hiking trails. Exploring nature's beauty on hiking expeditions.
Timeline
Product Management Intern
College of Business & Economic (CSUF)
01.2024 - Current
Titan Ambassador
California State University, Fullerton
05.2023 - Current
Home Health Care Coordinator
Virtue Medical Group
12.2020 - 08.2021
California State University - Fullerton
Bachelor of Arts from Management Information Systems
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