Thapanee Poung-Ngern
East Hampton,New York
Summary
Dynamic House Manager with extensive experience at JG Enterprise, excelling in household management and event coordination. Proven ability to deliver exceptional service while maintaining discretion and confidentiality. Skilled in inventory management and childcare, adept at multitasking and problem-solving to ensure seamless operations and a nurturing environment for residents and guests.
Overview
2027
2027
years of professional experience
Work History
House Manager / Butler
Private Residence – JG Enterprise
Amagansett, USA
01.2017 - Current
- Managed all aspects of private residence, ensuring seamless daily operations and exceptional living environment
- Deliver personalized service to residents and guests with professionalism and discretion
- Coordinated and scheduled vendors, repairs, and maintenance services to maintain property standards
- Managed household inventory and supplies, overseeing grocery procurement processes.
- Supervised and performed housekeeping duties, upholding high cleanliness and organization standards
- Provided attentive childcare support, maintaining a safe and nurturing environment.
- Prepare light meals and assist with kitchen organization
Hospitality Intern
Residence Inn by Marriott
Riverhead, USA
01.2019 - 04.2019
- Acquired hands-on experience in hotel operations, focusing on delivering exceptional customer service
- Supported daily operations, ensuring adherence to high hospitality standards for guest satisfaction
- Completed cross-departmental training in front desk, housekeeping, guest services to enhance operational knowledge
Private Residence
Education
Professional Butler Training -
The School of Butler and Hospitality
Belgium12-2023
Associate Degree - Hotel and Resort Management
Suffolk County Community College
New YorkBachelor’s Degree -
King Mongkut’s Institute of Technology Ladkrabang
Bangkok, ThailandSkills
- Household and estate management
- Formal service and silver service
- Event coordination and guest service
- Vendor and staff coordination
- Inventory and household logistics management
- Childcare support
- Strong multitasking and problem-solving abilities
- High attention to detail
- Discretion and confidentiality
- Technology proficiency
- Meal preparation
- Time management
- Inventory management
- Childcare experience
References
Available upon request
Timeline
Hospitality Intern
Residence Inn by Marriott
01.2019 - 04.2019
House Manager / Butler
Private Residence – JG Enterprise
01.2017 - Current
Private Residence
Professional Butler Training -
The School of Butler and Hospitality
Associate Degree - Hotel and Resort Management
Suffolk County Community College
Bachelor’s Degree -
King Mongkut’s Institute of Technology Ladkrabang