Well-versed in monitoring tasks, teams and activities for completion, accuracy and compliance with standards. Excellent attention to detail with a methodical and well-organized nature.
Overview
3
3
years of professional experience
Work History
COUNTER STAFF TICKETING TRAINEE
LIFE LINE TRAVELS AND E-SERVICES
10.2018 - 11.2021
Performed root cause analysis to implement corrective actions for discrepancies.
Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
Operated register efficiently, reducing wait times and improving customer experience.
Provided excellent customer service by assisting customers with ticketing enquiries and transactions.
Collaborated with team members to ensure smooth operation during peak hours.
Education
MBA - Information Technology Project Management
Westcliff University
Irvine, CA
06.2024
Bachelor of Commerce - COMMERCE
IEC UNIVERSITY
HIMACHAL PRADESH ,INDIA
08.2018
Skills
Access Control Management
Data Documentation
Records Management
Data Entry
familiarity with cash handling and reconciliation procedures