Thauane Ferreira

• Oversaw travel planning tasks for executives and management staff and provided necessary details such as boarding pass, airports (landing and departure), hotel address.
• Provided customer service support during all phases of the travel planning process.
• Utilized scheduling software to manage resources and track progress of projects such as Excel, Google Sheets and Google calendar.
• Provide the right supplies for the office not exceeding the monthly budge.

• Implemented marketing campaigns through social media platforms like Facebook and Instagram.
• Managed the day-to-day operations of the food truck, including scheduling, inventory management, budgeting and purchasing supplies.
• Provided excellent customer service by resolving customer complaints in a timely manner in person or online.
• Organized involvement in local events, meetings and parties to serve as caterers or food vendors.

Note: Boteco food truck is my partner small business I’m always helping as it needs.

• Followed up with customers after resolution of their inquiry to ensure satisfaction.
• Answer emails, attend meetings and answer calls.

• Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
• Coordinated meeting and work schedules.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Coordinated travel arrangements, including flights, accommodations, and itineraries, for both business and personal trips.
• Organized travel arrangements, including flights, transportation, and accommodation.