Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Thayshamar Rodriguez

Brandon ,FL

Summary

Dynamic professional with experience as a Pit Operator at Amazon, excelling in heavy equipment operation and team communication. Proven ability to adapt to high-stress situations while implementing innovative solutions to operational challenges. Skilled in training staff and enhancing team performance, contributing to organizational success through effective slope management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pit Operator

Amazon
03.2020 - Current
  • Contributed to team goals by providing support during high-stress situations, ensuring smooth operations.
  • Conducted thorough pre-shift inspections of equipment to ensure proper functionality before each workday commenced.
  • Demonstrated adaptability amidst changing priorities or unexpected disruptions, ensuring continued progress toward organizational objectives.
  • Assisted in training new employees on best practices for pit operations, improving overall staff competency levels.
  • Implemented innovative problem-solving techniques to address complex operational challenges quickly and decisively.

Customer Service Representative

Walmart
03.2014 - 04.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
03.2019

Skills

  • Foundation work
  • Team communication
  • Heavy equipment operation
  • Slope management

Certification

PIT authorized driver

Languages

English
Professional Working

Timeline

Pit Operator

Amazon
03.2020 - Current

Customer Service Representative

Walmart
03.2014 - 04.2019

High School Diploma -

Penn Foster Career School

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