MATTHEW BIZIMANA
Summary
Results-driven MBA graduate with expertise in accounting, customer service, and operations. Operates a personal apparel LLC while serving as Accountant for Louisville Metro Government. Demonstrates effective leadership and organizational skills, supporting cross-functional teams and resolving complex issues. Aiming for a leadership role to leverage business acumen and practical experience.
Motivated accountant proficient in ms office and accounting software. Bringing several years of hands-on experience managing payroll functions and maintaining accounts payables. Independent and self-motivated team player possessing outstanding mathematics and analytical abilities.
Overview
12
12
years of professional experience
Work History
Accountant
Louisville Metro Government
Louisville
09.2023 - Current
- Prepared accurate financial statements to facilitate informed decision making
- Maintained financial records and reconciled accounts to ensure accuracy
- Support internal audits and financial reporting
- Executed routine accounting functions to support senior accountants
Package Handler
FedEx
Louisville
01.2020 - 09.2021
- Coordinated order picking and executed heavy lifting during 3rd shift to maintain workflow
- Executed timely packing and ensured accurate shipping of goods to meet delivery schedules
- Sorted packages based on size and destination for efficient processing.
- Loaded and unloaded freight from delivery trucks to maintain workflow.
- Operated conveyor systems to move packages through sorting areas effectively.
Order Fulfiller
Planet Marine Enterprise
Louisville
01.2014 - 12.2020
- Operated heat press and machinery to fulfill apparel orders efficiently
- Maintained production timelines and upheld quality standards to meet customer expectations
- Processed and packaged customer orders for timely shipment.
- Coordinated with suppliers to ensure inventory accuracy and availability.
- Maintained clean and organized workstations to promote safety and efficiency.
Customer Service Representative
Kentucky Kingdom
Louisville
04.2016 - 06.2018
- Resolved customer complaints to enhance satisfaction and loyalty
- Supported park upkeep and managed guest scheduling to ensure smooth operations
- Coordinated appointments for leadership and safety staff to optimize team availability
Lead Customer Service Representative
Planet Marine Enterprise
Louisville
01.2014 - 12.2017
- Led a team of customer service agents to enhance service delivery and resolve customer inquiries
- Managed inbound calls, processed orders, and tracked inventory to ensure accurate fulfillment
- Processed payments and prioritized customer satisfaction
Education
Master of Business Administration (MBA) - Marketing & Communication
Kentucky State University
Frankfort, KYBachelor of Science - Physics Education
Kentucky State University
Frankfort, KYSkills
- Organizational Skills
- Team Leadership
- Microsoft Office Suite
- Efficient & Detail-Oriented
- Strong Communication
- Microsoft Excel
- Microsoft Word
- Workday
- Analytical Thinking
- Customer Relationship Management
- Financial Reporting
- account reconciliation
- auditing assistance
- problem solving
Timeline
Accountant
Louisville Metro Government
09.2023 - Current
Package Handler
FedEx
01.2020 - 09.2021
Customer Service Representative
Kentucky Kingdom
04.2016 - 06.2018
Order Fulfiller
Planet Marine Enterprise
01.2014 - 12.2020
Lead Customer Service Representative
Planet Marine Enterprise
01.2014 - 12.2017
Master of Business Administration (MBA) - Marketing & Communication
Kentucky State University
Bachelor of Science - Physics Education
Kentucky State University