Cinthya Garcia
West Valley City,USA
Summary
Experienced accounting professional prepared for this role, known for strong analytical skills and precision in financial management. Proven ability to drive results through team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with focus on accuracy and efficiency. Reliable, dependable, and committed to achieving organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Accountant
Voni Professional Services
West Jordan, UT
08.2024 - Current
- Prepared and analyzed financial statements, ensuring accuracy and compliance with accounting principles
- Managed accounts payable and receivable processes, accurately recording transactions and resolving discrepancies
- Performed monthly bank reconciliations to verify the accuracy of financial data
- Conducted regular audits to identify potential errors or fraud within financial records
- Provided support during external audits by preparing necessary documentation and answering inquiries from auditors
- Prepared and filed accurate federal, state, and local tax returns for individuals, partnerships, corporations, and trusts
- Reviewed financial documents such as income statements, balance sheets, and expense reports to ensure compliance with tax laws
- Collaborated with clients to gather necessary documentation and answer any questions or concerns regarding their taxes
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
- Developed strong relationships with key clients through regular communication and personalized support
- Managed all aspects of financial record keeping and bookkeeping using QuickBooks software
- Reconciled bank statements and credit card statements to ensure accuracy of financial records
- Processed payroll accurately and on time for XX employees using QuickBooks Payroll feature
- Collaborated with accountants during tax season to provide necessary documentation for tax filings
- Developed standardized procedures for recording transactions in QuickBooks to improve efficiency
- Provided training sessions for staff members on how to use QuickBooks effectively for their respective departments
Cashier/Customer Service
Pier 49 Pizza
Murray, UT
06.2021 - 07.2024
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals
- Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Trained new employees on operating cash registers effectively
- Performed opening/closing duties including counting money in the register before/after shifts
- Managed customer complaints or concerns promptly, ensuring a positive resolution and maintaining customer satisfaction
Education
College -
Utah Tech University
05-2029
High school diploma -
Granger High School
Skills
- Time management
- Phone etiquette
- Business development
- Analysis skills
- Organizational skills
- Professionalism
- Bilingual
- Communication Skills
- Computer Skills
- Customer Service
- Data analysis skills
- Teamwork
- Leadership
Certification
- Driver's License
- CPA - Certified Public Accountant
Languages
Spanish - Fluent
English - Fluent
Timeline
Accountant
Voni Professional Services
08.2024 - Current
Cashier/Customer Service
Pier 49 Pizza
06.2021 - 07.2024
College -
Utah Tech University
High school diploma -
Granger High School
Additional Information
Authorized to work in the US for any employer